October 26, 2010
Yesterday our long-term 2010 Volvo XC60 covered its 25,000th mile. In that time it has proven to be one of the most dependable and reliable long-term vehicles we've ever had. It's console, however, is aging. Fast.
Notice all of the nicks, cuts, digs and scrapes on the console's edge next to the driver's seat. Imagine what it will look like at 100,000 miles.
October 19, 2010
We drove our 2010 XC60 to Volvo of Santa Monica for the service light Jay noticed the other day. No sooner did our XC60 come to a stop in the service drive than an advisor was at our door with a clipboard, "Do you have an appointment, sir?" We didn't. "No problem," she reassured us, "this service should only take a couple of hours."
In two hours, almost to the minute, we received notice that our car was ready. Just as our advisor explained, this service was free as part of the Volvo Complimentary Factory Maintenance Program. Volvo's program is 3 years or 36,000 miles, which covers the first four recommended service intervals.
Nothing special stands out about this dealership. Not overly friendly. Not overly prompt with repairs. Just professional and consistent. I'll take that over a forced smile and complimentary caffeination anytime. I guess that is why we keep going back.
Mike Schmidt, Vehicle Testing Manager @ 24,033 miles
October 08, 2010
There's no missing this maintenance reminder in our longterm 2010 Volvo XC60. Front and center as soon as I powered 'er up last night.
Near as I can tell, this is what it's asking for:
September 24, 2010
Earlier this month (September 7th) Donna posted on how the Volvo XC60 gave her a low tire pressure warning while she was driving it. At the time, she just filled the tire back to its spec pressure. We hadn't gotten another warning until today, when I was driving the XC60 this morning. The culprit no doubt was a leak, albeit a slow one. I checked the tires with a pressure gauge (the Volvo won't tell you which one is low) and sure enough it was the passenger-side rear, the same tire Donna had found to be low.
I took the Volvo over to my local tire shop. It turns out there was a nail in the tire. Repair cost: $25. I heart TPMS.
Brent Romans, Senior Automotive Editor
September 07, 2010
This is not what you want to see while driving to a barbeque on a holiday weekend.
The Volvo XC60 has three levels of warning: Tire Pressure Low, Check Tires, and Tire Pressure Very Low. But it doesn't tell you which tire is the culprit. So, I had to stop and check all four. Luckily I hadn't been driving for very long, so the tires were still fairly cold.
The problem tire was the rear passenger side. I inflated it to the proper pressure and the warning light went out. I continued on my merry way, keeping an eye on the gauges in case I had an actual problem with the tire. The XC60 will check inflation pressure levels when the vehicle reaches a speed of 20 mph.
Fortunately, it was fine the rest of the weekend.
Donna DeRosa, Managing Editor @ 21,032 miles
August 27, 2010
This blog was going to be written thusly:
"Volvo has been doing these light-colored wheel rims since at least the 1990s, and while they look great when new, they also look like horrid crap once a few years go by. When we got our long-term Volvo XC60 with this light-colored wheel I wondered how long it would take to starting looking like horrid crap. Well, I'm not sure the exact moment it made the turn, but as I drove into work this morning I looked down and was appalled by its grossness. Just look at that picture. Yuck. As such, buying the light-colored wheel is a terrible idea."
But then I realized that wouldn't be very constructive. Instead, I thought "how easy is it to clean the wheel in order to prevent it from looking like horrid crap?
So I sauntered (yes sauntered) over to my Z3's trunk and grabbed my Armor All cleaner wipes. With a little bit of elbow grease I got to work and the below picture shows what came off. Double yuck.
August 24, 2010
Last night and today I drove our long-term 2010 Volvo XC60, the first staffer to drive it any significant distance after a load-bearing concrete pillar hit it.
And I'm happy to report that I found no evidence of the damage from driving it (although I did not closely inspect body panels for fit and finish.)
There were no rattles or crunching noises, and the car tracked straight on the highway.
I didn't toss it around, but I don't think handling was affected either.
August 24, 2010
Our 2010 Volvo XC60 is back. A sincere idiot took it from us almost 5 weeks ago but now all is forgiven. Almost. What once was bare metal is again covered with shiny new paint. Every one of the dents, dings, fractures, scratches, scrapes, scuffs, gouges, creases, contusions, lacerations, and swirlies are gone. Those too are now hidden beneath shiny new paint. But it did cost more than expected.
Total Days out of Service: 12 days
Total Cost: $4,904.45
Mike Schmidt, Vehicle Testing Manager @ 20,505 miles
August 11, 2010
Have you ever wondered what it's like to do my job? Some days are great. Other days start off with a Post-It note like this on my keyboard. Have you also wondered why our 2010 Volvo XC60 is missing from the blog lately?
June 04, 2010
This one was really easy. We called Volvo of Santa Monica and scheduled an appointment for a 15,000-mile service on our 2010 Volvo XC60. "We have an opening tomorrow at 9am," the operator said. We took it.
At 9am we dropped off the XC60. By 11am our phone rang. The Volvo was ready for pick up. This service covered an oil and filter change, cabin air filter replacement and the usual assortment of visual inspections. And it cost us nothing.
Complimentary Factory Scheduled Maintenance paid the bill. We get 3 years or 36,000 miles on Volvo's tab. Cool. One less expense report for me.
Mike Schmidt, Vehicle Testing Manager @ 16,892 miles
June 01, 2010
A big rock came off the back of a Ford F-150 on the freeway this morning, making contact with the Volvo XC60's windshield right along the driver's side A-pillar.
The truck was at least three car-lengths ahead of me, and I totally saw it coming. Still, the loud smack and crack made me jump.
Initial star and crack measured approximately three inches. Was five by the time I arrived at the office.
How much and how long will it take are questions we'll answer later this week.
Kelly Toepke, News Editor @ 16,675 miles
March 30, 2010
Back in February, I posted about the panel behind our XC60's steering column being popped out of place. I think I've figured out why it happened. The above photo is of the same panel with the telescoping steering wheel is telescoped all the way out. That panel goes right where it's supposed to be. When you telescope the steering wheel all the way in, the panel pops out.
Do any XC60 owners out there notice the same thing?
Bryn MacKinnon, Senior Editor, Edmunds.com @ 14,137 miles
March 25, 2010
The other day I decided to check the oil level within the engine of our long-term 2010 Volvo XC60. I expected the car to have a digital oil level readout as part of its driver information menu, but it doesn't. Turns out Volvo makes you check the oil the old fashion way, and that's just fine with me.
So I popped the hood, and was pleasantly surprised to find a well marked easy to find and easy to reach dipstick within the XC60's congested engine bay. It's right up front where it should be and is easily used without touching other dirty or hot bits.
Way to go Volvo. By the way, the oil level was fine.
Scott Oldham, Inside Line Editor in Chief
February 09, 2010
I noticed a few weeks ago that a small panel underneath the gauges in our XC60 had come loose. I tried my best to snap the three prongs that hold it to the dash back in place, but while my skinny fingers were able to fit into the awkward space to push it up, my hand strength just wasn't enough to get the job done. I did manage to get one of the prongs back in place, which just made it look worse. Then I promptly forgot to mention it to anyone.
When I got in the Volvo this weekend, I noticed that the panel was off again. I didn't even try to push it back into place. If none of my strong-handed colleagues can pop it back into place, I guess we'll have to mention it at our next service visit.
Bryn MacKinnon, Senior Editor, Edmunds.com @ 11,260 miles
January 13, 2010
Last week our 2010 Volvo XC60 T6 headed over to Volvo of Santa Monica for its 7,500-mile service. Trouble is, the Volvo had nearly 9,000 on the clock.
We can jump up and down all day and scream that there was no warning light to tell us it needed service and no window sticker reminding us day-in and day-out of impending service; the car just crested 7,500 and kept on going without a peep. It wasn't until leafing through the maintenance folder we noticed our mistake and brought it over to the dealership post-haste. We got the car with 3,000-miles, we just weren't expecting this yet....
The service advisor winced when he saw the mileage. Not because we were over, but because had we brought it in within the grace period, Volvo covers the first 4-services, if, apparently, you get it within the appropriate window. As it was, though, we paid $90.76 for an oil change, tire rotation (and balance!) as well as fluid top-off and visual inspections. We would have preferred to pay nothing, but so it goes.
While we were there we had a recall completed which replaced a cover for the driver side seat belt and they also un-stuck the center console which had lodged itself open.
The car was in-and-out within 3 hours, we told them we'd pick it up in the afternoon but could've waited and had it back in less time, and the cost was pretty much what we'd expect from a Santa Monica dealership.
Mike Magrath, Vehicle Testing Assistant