2002 Volvo XC Consumer Review: Overseas delivery headaches
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2002 Volvo XC Wagon - Consumer Review

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Overseas delivery headaches
By Carfan on

Vehicle

2002 Volvo XC AWD 4dr Wagon (2.4L 5cyl Turbo 5A)

Review

Took European delivery this past summer. I arranged for the car to be delivered to a dealer other than the one from which it was purchased. Once the car finally arrived (EIGHT weeks later), the dealer (Rickenbaugh, Denver) was very rude and unhelpful. Because the car was not purchased at their dealership, they claimed, taking delivery of my car was more of a headache for them than it was worth. They did not check the car over as promised by Volvo. Additionally, the car sustained significant damage in shipping, and the marine insurance claimed the damage was regular wear and tear. Only after many emails they finally sent me a check.

Favorite Features

Solid drive, seamless AWD system, comfy seats, good performance for a small five cylinder engine, VERY practical,

Suggested Improvements

Improve finish quality (loose fitting plastic panel parts etc.), light in the driver/passenger doors, buttons instead of knobs on the stereo, more storage space for coins/cards/sunglasses in the car, a compass, Xenon headlamps,
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