Bought this car new. It was a very comfortable car and drove smoothly for a couple of years. After 2 years and 13k miles, transmission problems arose. Transmission problem temporarily fixed with some software upgrades. However, at 56k miles, the car jolts between gears and it needs an entire new transmission. I have read this is a problem with this model. Volvo NA claims no responsibility and that the car is simply past warranty. The company hung up on me! Transmission failure has resulted in numerous other problems with engine mounts and suspension. This vehicle has serious mechanical problems. Beware.
The car is spacious and versatile in its seating arrangements.
Improvement in the mechanical reliability is suggested. Better consumer service and protection is advised.
Purchased this wagon just before the arrival of our 3rd child. I wanted something safe and reliable. Every 6 months we're at the shop with an EXPENSIVE fix. The worst problem was the throttle body (it was eventually recalled and we were reimbursed). The car surged and stalled and you never knew when you pulled out into an intersection if the car would hesitate and threaten to stall. Each time I pay for an expensive fix, I decide to just keep the darn thing. Then, of course, another huge repair 6 months later. The most recent problem, a vibration in right front area, is apparently an axle. Last one for me - my husband's toyota costs a whopping $150/year for service/maintenance. Done with Volvo!
Overall experience has been very good until recently when the RPM would race to peak levels while driving. Initial repair shop found nothing wrong. Towed car to dealer and they advised the transmission needed replacement to the tune of $3,800. I would expect this from a lower end vehicle, but not from a Volvo.
Transmission should not fail when regular suggested maintenance is completed.
We have owned the vehicle for about 10 months (15k miles)and the only money we spent was on front end work which is typical for this car for 100k. Every once in a while when we step on the gas pedal the RPMS jump from about 2000 to 4-5000 (30-40mph). We have the latest software updates and the Volvo mechanic could not find anything wrong. Does anybody have this problem and what did you find out about it? Overall, a good vehicle. Thanks.