I recently purchased a brand new 2003
Volvo S80 T6. The first time that I
opened the hood I discovered that the
car has significant rust and corrosion
problems. The problems were brought to
the dealers attention immediately after
purchase, however after several months,
the factory has done little to address
the situation. Neither the dealer or
the factory seem to care about customer
satisfaction. There customer service
rates an F.
Great brakes, very good performance,
relatively quit if you don't mind
rattles and squeeks.
You can't fix a problem using the same
people that created it. Fire the
customer service people and start over!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.