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The rep looked at the car. He said a tear in the carpet is normal to relieve stress when putting pressure on it Sound like bull to me. There are missing fibers in the carpet on the left passenger side. He implied that was from furniture being put in the front seat. This is rediculous. If this isn't fixed, I will never buy a Volvo again and blog all the car internet sites. I trade this in on a MB in about a year and get quality. MB would not let their cars to be sold with defects like this and would fix them without excuses. I know this from talking to other owners.Report it
Funny - I thought about the C class but was concerned because my neighbor's has had fit / finish issues, not to mention electrical gremlins up the yin-yang. I've had my S60 for over a year and it's been impeccable in this department. Maybe it's a combination of bad luck, and in your case, a dealer who could stand to have better customer service.Report it
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