2002 Volvo S60 Consumer Review: Beware of Customer Service
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2002 Volvo S60 - Consumer Review

Average Consumer Rating

135 Total Reviews

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Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
Beware of Customer Service
By Savvy Driver on

Vehicle

2002 Volvo S60 2.4T Fwd 4dr Sedan (2.4L 5cyl Turbo 5A)

Review

We bought this car new coz we loved the look and reputation of Volvo. However, we've had major customer service problems as well as electrical problems. Also, it is very difficult to see to change lanes due to the head rests in the back and the way the car frame is built.

Best Features

This car has the most comfortable front seats in any car we've owned. Also, it has great get up and go and excellent gas mileage on the interstate.

Worst Features

Redesign the car so it's easier to see. Also need more room in the back seat for adult passengers. MOSTLY, improve customer service at all levels from dealerships to Volvo HQ.
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