2011 Volkswagen Touareg Consumer Review: Great car. Technology features
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2011 Volkswagen Touareg Diesel - Consumer Review

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2 of 2 people found this review helpful
Great car. Technology features not tested for U.S.
By leighlane on

Vehicle

2011 Volkswagen Touareg TDI Sport 4dr SUV 4WD (3.0L 6cyl Turbodiesel 8A)

Review

I've had my 2011 Touareg TDI for 1 year. Overall, great experience. I'm an Audi loyalist, yet my VW TDI is a favorite. My Touareg has blemishes. I'm 6+mo. into trying to get my Bluetooth fixed. A VW factory engineer confirmed mine isn't usable. Call recipients can't hear me. On any iPhone (3, 3G, 4, 4S) it is not usable because it picks up excessive road noise (VW didn't QA test iPhones?). VW USA and my dealer have been lackluster in support. I was told by VW's Executive Care team that I will have to pursue other means like BBB and CA Attorney General to fix this because VW USA doesn't have a trend of this as a problem. Apparently, I'm the first. So great experience with a major blemish

Favorite Features

Fuel efficiency Ride comfort Touchscreen nav Auto hold for city traffic stop and go Bluetooth (for streaming, not for voice)

Suggested Improvements

Bluetooth that works for voice, and is tested on top U.S. phones like iPhone. Stronger fit and finish (I just had a chrome trim piece come off my right rear passenger door). Backup camera with warning tones.
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