11 of 29 people found this review helpful
Stung by the pollen filters and drowning in water
By blonde53 on
2006 Volkswagen Touareg V8 4dr SUV AWD (4.2L 8cyl 6A)
It's like a death. Or a... divorce maybe? You love your vehicle and then you find out it was all a lie. Beware of the pollen filters! They have a design flaw and they clog so ... when you drive in rain the water will get trapped in your footwell. This is true if you own a Passat or Jetta. They have the same problem. In the Touareg it will cost you 6 grand and that will not be the end of your problem. VW has been aware of the flaw... sued in the New Jersey courts . Google to read lawsuit. Once the water has destroyed your
AWD module and started to rust your car and mold begins to grow... your car is really worthless trying to sell it. VW does NOT care about its customers. DO NOT BUY VW's!
No longer have any favorite feature.
Recall the pollen filters. Or... clean them when the vehicle is serviced as you agreed to per the lawsuit in Jersey. Do not train your service dept to lie to the customers and suggest the customer
commit fraud by calling their insurance companies to pay for what is your design flaw. As one tech told me in a whisper..."you need to have your insurance company TOTAL you car". Total my car? I frankly can not stand to watch VW commercials which are flooding the market . VW gives you a great driving experience intially but beware. It's all a lie. If you own a VW take it to your dealer and make sure your pollen filters are clean and free of debris and make sure they look in the footwell for water.
I'm sure this "nuisance" could have been avoided had the cabin / pollen filter been replaced at the recommended interval, or at least once a year. There is no cleaning the cabin filter. I always give my customers the opportunity to decline manufacturer recommended maintenance services but it all goes in the computer.