2006 Volkswagen Touareg V8 4dr SUV AWD (4.2L 8cyl 6A)
It's like a death. Or a... divorce maybe? You love your vehicle and then you find out it was all a lie. Beware of the pollen filters! They have a design flaw and they clog so ... when you drive in rain the water will get trapped in your footwell. This is true if you own a Passat or Jetta. They have the same problem. In the Touareg it will cost you 6 grand and that will not be the end of your problem. VW has been aware of the flaw... sued in the New Jersey courts . Google to read lawsuit. Once the water has destroyed your
AWD module and started to rust your car and mold begins to grow... your car is really worthless trying to sell it. VW does NOT care about its customers. DO NOT BUY VW's!
No longer have any favorite feature.
Recall the pollen filters. Or... clean them when the vehicle is serviced as you agreed to per the lawsuit in Jersey. Do not train your service dept to lie to the customers and suggest the customer
commit fraud by calling their insurance companies to pay for what is your design flaw. As one tech told me in a whisper..."you need to have your insurance company TOTAL you car". Total my car? I frankly can not stand to watch VW commercials which are flooding the market . VW gives you a great driving experience intially but beware. It's all a lie. If you own a VW take it to your dealer and make sure your pollen filters are clean and free of debris and make sure they look in the footwell for water.
I'm sure this "nuisance" could have been avoided had the cabin / pollen filter been replaced at the recommended interval, or at least once a year. There is no cleaning the cabin filter. I always give my customers the opportunity to decline manufacturer recommended maintenance services but it all goes in the computer.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.