1 of 1 people found this review helpful
Overkill for USA
By Love it Hate VW on
Vehicle2005 Volkswagen Touareg V6 AWD 4dr SUV (3.2L 6cyl 6A)
ReviewBought new in 05. Drove to work around DC area and on trips up an down the east coast. Hauled a boat trailer with great ease. This thing has torque! AWD is terrific in the snow. After 45000 miles the nav/radio would not turn off. Killed battery. VW replaced at 50,000 no charge but had to wait 6 weeks for the part!?! At 71000 mi noticed rough running intermittently. Dealer had to drop engine ($2500 P&L) and repair timing gear area (another $2500P&L) Serviced only by VW. Cannot guarantee repeat. If I had know of this possibility would not have bought it. VW has no idea how to address the luxury market. Loaner cars during warranty were trade ins not even VW!! VW America no help.
Best FeaturesDrive ability, stability, good looks if you like the brute look (I do).
Worst FeaturesGet rid of existing dealers. They have no idea how to treat a customer. For that matter, VW should not be considered when looking for an upscale vehicle. MB, Lexus and BMW know how to stroke a customer with love.
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