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Average Consumer Rating 8 Total Reviews
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12 of 19 people found this review helpful
Transmission is still a problem
By gjavellana on
2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
Very dangerous. Was on a freeway at 60MPH with a baby in tow when the car stop and will not move. The day before I brought the car to the dealer to check because I told them I step on the gas but the car will not move, and I was going on a roadtrip. Was told nothing wrong with the car. The next day 60 miles away from home the car stalled on a freeway. WORST WARRANTY SERVICE. Called roadside assistance and was told that nobody can help us because the nearest dealer needs an appointment first ( Cardinale Way VW). Called Volkswagen and they said work with dealer because they are a private company. What happened to company warranty.
Favorite Features
The lights
Suggested Improvements
Service and honesty to tell the owners that there is a transmission issue with Volkswagen. So I do not drive the kids on the freeway.
Recommend (12) (7)
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