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Used 2011 Volkswagen Routan Consumer Reviews

3.5 out of 5 stars
51 reviews
1...

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We have a limited number of reviews for the 2011 Routan, so we've included reviews for other years of the Routan since its last redesign.

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4.13 out of 5 stars

Watch the oil level

fshifteh, 09/22/2012
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.8L 6cyl 6A)
57 of 59 people found this review helpful

This is an update on my previous posts. Recently at 28000 miles I noticed the oil pressure light was flashing in my Routan. After inspecting the dipstick I was surprised to see that the car had very little oil, so I ended up adding 2.5 quarts of 5W-20 oil. I was surprised because I have never missed any of my scheduled maintenance. When I took the car to the dealer they said that they have seen this issue with these vans. And the recommendation was to check the oil level every 3000 miles. They said these vans burn oil in average 1 quart every 3000 miles. For your info, I have changed my engine oil in average every 5500 miles when the light had indicated that it is time to do so.

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4 out of 5 stars

2010 Routan SE w/RSE and NAVI

rxjava, 02/24/2011
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.8L 6cyl 6A)
30 of 31 people found this review helpful

After test driving the Toyota, Chrysler, Dodge, Kia and Honda minivans we settled on the Routan. Of the minivans tested the dashboard/instrument panel and gauges of the Routan give the appearance of an upscale car and does not scream minivan. The faux metal strip is convincing and is more refined compared to cheesy faux wood. Seats are comfortable and operation of controls are intuitive. The ride is quiet and taut with good steering input. The 3.8L V-6 is more than adequate around town. We live close to the Sierras and the van performs adequately going up steep grades although the engine will rev at higher RPMs. Shifts to the lower gear are nearly imperceptible

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2 out of 5 stars

Tipm Module Issues

Carlos, 02/21/2016
updated 02/22/2017
2011 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.6L 6cyl 6A)
28 of 30 people found this review helpful

First of all, these cars are built by Chrysler, and has an issues with the tipm module which only cost to repair $1,000 or more with no guaranty that will not happen again, I did some research and found a lot of people having this issue, it causes the car to turn off while driving it, or sometimes will not start at all. I have 53K miles on it. Also the engine is weak and the transmission is starting to give me problems, along with a side door making noises when I open it. Stay away from these vans. It's 21 February 2017 and the VW has NOT done anything about this. They disrespect their clients from left to right. Stay away from VW.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Electrical and service nightmare

justsaynat, 03/11/2014
updated 03/12/2017
2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
19 of 20 people found this review helpful

***2017 update- finally got rid of my Routan. We bought a Ford Expedition. On the Routan, the leatherette fabric has been wearing out, tearing and flaking off on the seats for the last few years and especially the driver seat. There is always something broken or failing on this car. The rear breaklights were never sealed properly so every 3 months the lights short out. Pretty annoying. It's sad because it was my favorite family car, it's a nice looking car, it drives nicely when it's not breaking, it's comfortable, I love automatic doors, but it's not a good investment. There were some weird electrical things going on with the locks not locking all doors. We live where there is snow and ice so we had to finally go back to an SUV. ***2016 update- More problems and more problems. Service people know me well. All I can say is it's a good thing I got an extended warranty!! The leatherette is ripping on my seat and both passenger and driver side door handles have lethally sharp, chrome pealing and cutting the heck out of our hands. These things are not covered under warranty and would cost a fortune to fix. Other than that, we have had to replace the rear gasket over twice in one year, the belt in the passenger side door holding up the window, snapped, the fan belts in both engine area and AC both gave out, the list goes on. Good thing the stopped making these vans. I still love the way it looks and feels, but I will be selling it before the warranty ends. ***********We Purchased from Ken Garff VW in Orem in November of 2011. Within less than a month we were at the service dep. getting things fixed. First it was the paint and weather stripping around all the windows chipping and pealing and discolored. Then it was several trips for a shifting problem. They said it was electrical and they said they fixed it. But we were back 5 times and 2 so called recall updates to the electrical before finally another location replaced something I the engine. That seemed to help. But then the motor for the AC and heater broke. Then the electrical went crazy and my car shut off mid driving. Now it's in the shop and I am ready to call it a lemon and get a new car.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Chrysler's neglected step child

Vanessa Moody-Laird, 09/17/2018
2011 Volkswagen Routan SEL Premium 4dr Minivan (3.6L 6cyl 6A)
32 of 35 people found this review helpful

Same engine and transmission as Chrysler's Town & Country, but the T & C recalls don't apply to Routans. We've had to replace the TIPM twice, the alternator twice, multiple cylinders have need repair, the electrical has needed work, and now the transmission is gone. Plus the mpg is way less than they claim. I will never own another Chrysler product, especially one disguised as a VW.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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