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Hey there - could you answer a question for me? I know there were many improvements from 2010 to 2009. I saw some reviews from '09 and '10 models about needing to replace the brakes every 30k miles. Have you had a similar problem? Or have your brakes had a better longevity? Thanks, MattReport it
Sorry, improvements from 2010 to *2011, meant to say.Report it
I have a question for you @criminal. I know you originally posted last summer, but I'm hoping you are around still. We bought a 2010 in 5/11, I had issues with the van turning off while I was driving. Took it to dealership to fix it 2 times within the first month. Then we travelled from Sac to LA. Well, on our way home, transmission blew up on freeway.... VW bought the van back and replaced van with brand new 2011 Routan (it took about 4-5 wks to be delivered) We got the 2011 in mid-Aug 2011. By Sept I started having issues with the new one. The cruise control has been 'fixed' countless times, every time I am 'promised' that it is totally fixed. Then within days of me getting van (actually, last time, I barely got from dealership to freeway before it stopped working) Did they ever really get your cruise control fixed?? I have lost count how many times I took it in for the exact same thing, I know it has surpassed 6 times (just dropped it off today, which is the 3rd time since Jan) each time they have my van for 2-4 weeks. Also, I don't know if you've had this issue, but when i open either of my rear doors (thru inside buttons, keyfob, or handle) they close without anyone touching it. It smashes my son frequently. The safety stopper doesn't work and it hurts him. They can't seem to fix that either.... My ck engine light comes on for no reason (according to them) also, it beeps constantly telling me to change oil, when it isn't even close to time. And, I've told them the last 3 times that something was going on with my brakes. They squeak a lot, I have to be very careful because it takes a pretty long distance for it to make complete stop (it goes over line at stop lights consistently, because it doesn't stop as it should) when I dropped it off today and told him again, he said it's NORMAL?? Can someone please help me with some advice on what I can do, do I demand they replace the car at the dealership? Should I get on VW corporate? Or is there something else I should do? I really love the van, but obviously they can't fix this van!!! I have ran out of patience with these issues. I bought a new van for it to WORK, not for me to have to drive it 45 miles(each way) 1week out of the month, to be put in a small loaner for the other 3, while they 'fix' my van......someone please help!!!!Report it
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