Used 2009 Volkswagen Routan Minivan Consumer Reviews - 108 Car Reviews | Edmunds
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2009 Volkswagen Routan Minivan - Consumer Reviews

Average Consumer Rating

108 Total Reviews

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Don't buy this car...
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bbaak
on

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)


Review

This car is 95% chrysler! First and foremost. If you want a VW, DONT BUY THIS. This is a Chrysler rebadged as a VW. The Only thing VW besides the logo is the suspension. I was told only the frame and the engine....but sorry the whole thing is Chrysler. VW sells 4 different vans in Germany, but now I'm stuck with a car that has lost 30% of it's value in less than one year. IF I knew then what I know now I would leased it at least then I'd be able to mess w/ VW back as they would have to eat MOST of the cost on this car at surrender time. IF you want a routan buy a Town and Country....go to a VW dealer buy logo's and stick them on.....same thing!!!!!!


Best Features

Dual DVD players.....THATS IT!


Worst Features

STOP SELLING IT! People go to VW for a reason they don't want a chrysler! WHO BUYS A CAR FROM A BANKRUPT MANUFACTURER AND REBRANDS IT.....THERE'S A REASON THAT CHRYSLER IS/WAS IN BANKRUPTCY!


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Terrible vehicle
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By kmcintosh78
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)


Review

Vehicle has not gone 3 weeks without going in for warranty work. Driver side window would not close, took VW 5 times to fix it. Passenger side doing the same. Rear wiper assembly fell off. Passenger side mirror does not work. Transmission is sloppy, lunges forward at low speeds. brakes and rotors have been replaced 2 times. Stay away from this vehicle, it is junk. It is s fight to get VW to replace the vechile, since it went in 3 weeks after we got it and has not gone 3 weeks without going in for repair. Go with a Honda or Toyota or Ford.


Best Features

None


Worst Features

Everything.


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problems
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By carguy
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)


Review

I have had this van for about a year and a half and the transmission has gone out twice now. The first time was at 6k miles and the second was at 15k. On top of that they kept my van in the shop for 2 months the first time and one month the second. That's 3 months without my van. I've heard every excuse in the book, couldn't get all the parts, their tech wasn't qualified so they had to wait on an out of state tech to come in to fix it. Volkswagen's customer care were very nice and apologetic but couldn't get anything resolved. Every decision they make seemed to take a week. It's been a month and I still don't have my van back, still waiting on parts and they are very sorry. It's been a month


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Better than Dodge or Chrysler
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jbanger
on

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan (3.8L 6cyl 6A)


Review

I know this is a Chrysler product but Routan does perform better. I compared to Town & Country rental. Routan is more responsive and comfortable. The exhaust is raspy and I fear the sliding doors will be a future pain. I think the brakes are not enough for this large vehicle. The 2nd row seats are a little sticky to move. Warranty is great.


Best Features

Exterior is great looking. Seats are clean and comfortable. Smooth Suspension


Worst Features

Quiet the exhaust. Add a little more HP. Make roof racks standard. Beef up the brakes.


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Turn and never look back
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By tn_sunshyne
on

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)


Review

This van has been plagued by numerous problems, rotor/ brake issues (replaced 4 times on the front and 2 times on the rear), check engine light/ thermostat issues 4 times, drivers side window problems, remote start problems. Has been in dealer repair shop for more then 30 days since owning it 15 months. Poor gas mileage. Trying to enforce the Lemon Law. It may be pretty on the inside and outside, but buyer beware, once warranty goes out,it's going to cost a lot to keep this vehicle on the road. This is not German Engineering at its finest. My Nissan Quest I traded for this was way better and more reliable then this van. I've learned my lesson the hard way and an expensive one at that!


Best Features

The blue tooth/ hands free driving, the duel DVD entertainment package, the "monster" hardrive that can store 1,000's of CD's. Great storage. Steering wheel.


Worst Features

Redesign the rotors/brakes, more leg room in the second row, makes it very uncomfy for taller people seated there, 3rd row uncomfy as well. Just disappointed in the overall quaility and reliability!


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