2009 Volkswagen Routan Minivan - Consumer Reviews

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Average Consumer Rating 103 Total Reviews
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2 of 2 people found this review helpful
Worst Purchase of my life
By becca on 08/27/10 18:50 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

This minivan is a lemon! Always at the dealership with something wrong. I had it for one year and already had 15,000 dollars worth of warrenty work. The transmission is slipping and the dealership says it is due to one tire being lower than the other? Yet when I explain that I pulled out of a gas station and the van would not shift gears until I pulled over and shut off to get it to shift in gear? Told me that this is a soccer mom van and not good for all the wear in tear of driving a hour each way to work 5 days a week. They also stated I should have purchased the Honda minivan it can stand the driving wear and tear? I wish I could get out of this car! What a lemon!
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Routan Rocks
By Kevin on 08/14/10 19:33 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan (3.8L 6cyl 6A)

Review

*Exterior is beautiful (best looking minivan in my opinion) *Love the features (i.e. stow & go, power windows in rear dual sliders, sunroof, traction control, stability control, and much more) *Interior is improved over the Grand Caravan *Suspension is much better than Grand Caravan (thanks VW)
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3 of 3 people found this review helpful
Do not buy a Routan!
By Jweldon on 08/05/10 08:48 AM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan (3.8L 6cyl 6A)

Review

Never buy one of these cars. A complete waste of money. The vehicle is unsafe and a hazard to your family. One of our children has actually gotten his head trapped in the sliding door b/c they do not work properly, they open and close on their own! VW does not care. We have had the car in for service too many times to count. It is there right now and I do not want to bring it home. I miss my Honda Pilot. This car is a nightmare.
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A fun to drive minivan? Yes!
By martsro on 08/01/10 23:03 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan (4.0L 6cyl 6A)

Review

We've had our Routan for a little over a year and 21K miles later it is still fun to drive. So far we have not had any repairs other than the free scheduled maint. Have had several issues with the automatic doors not wanting to close. Very frustrating!! Factory Bridgestone tires are horrible. Will probably need to be replaced within the next 5K miles. 4.0 V6 has plenty of power. No trouble merging into highway traffic. Fuel economy isn't the greatest in town (16mpg). Average around 19 mpg in combined driving. Averaged 23 mpg on a trip from tx to in. Kids love it. Plenty of storage thanks to the in- floor storage. Tons of cup holders. Third-row seat is a little cramped, ok for kids.
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A Dodge with VW emblem
By Kfry on 07/15/10 17:08 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan (4.0L 6cyl 6A)

Review

Purchased for cross country trip and move to Hawaii. When the vehicle arrived at the dealership (we ordered it to our specs) we were excited. That didn't last long as the steering pulled left. Dealer tried to fix but unsuccessful and we were stuck with it pulling slightly left (don't take your hands off the wheel!) The drive cross country went well. In Hawaii we started have transmission problems. We took it to the dealer 4 times and had the trans replaced twice. It seems to work now. Horrible gas mileage. How can VW tout this van as one of their products. I have owned 2 other VW and loved them. This was the biggest purchase mistake I have made. If I wanted a Dodge I would have gotten one.
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Not bad, but a few glitches
By ontheroadagain on 07/08/10 11:46 AM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

It is a very comfortable ride. The 3rd row folds flat giving enough room for a family's week worth of luggage and a 100 lb dog with extra space left over. Mechanically, we had moisture buildup inside one of the headlights. That took an entire day for the dealership to fix and they only do it during the week. The sliding doors randomly decide when they want to close. Of course, this never happens at the dealer. We don't get notices about recalls. We find out when we take it for oil changes. So far, we are at 5 total. These surprise "campaigns", as VW calls them, add unexpected time at the dealership - and extra trips when the parts arrive.
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2 of 2 people found this review helpful
Do not buy a routan - big mistake!
By Omid on 06/22/10 07:50 AM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SEL CARB 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)

Review

Unless you want to spend a lot of time at the VW service dept, do not buy this minivan. We bought new 9 months ago and it has been serviced numerous times for same malfunctions: electrical, brake rotors, sensor failure, seats getting stuck, steering wheel vibration, and most importantly safety issues which VW and the dealership fail to recognize. The electric sliding door pinned our 2 year old son and the sensors failed to re-open the door. Others have experienced the same issue and yet VW keeps saying the doors are safe and the sensors work fine. Also, no alarm sounds if the doors are open and the car is in motion. This is quite unbelievable from a German manufacturer!
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So-So Van
By Russ on 06/15/10 13:11 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)

Review

Love the ride. The shifting from first gear is awkward at best. In town gas mileage weak. 2nd row seats are locked in place which limits leg room. Also miss the stow-n-go of my GC. Ceiling is low, I tend to bump my head getting over the cup of the seats. Have had several problems from brakes to sliding doors. So far not impressed with maintenance at the dealership. They seem to be disorganized and compartmentalized. VW needs to rethink their plans for this vehicle. Either get in without Chrysler, or get out.
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My wife and I love this minivan!
By Laine Adrian on 06/14/10 13:28 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan (4.0L 6cyl 6A)

Review

We looked and looked for 3 months prior to settling with the VW. I am a German car fanatic and had only owned Mercedes and VWs in my recent past. My wife was more open so we looked at the different brands. The need for a minivan came apparent when our second child arrived and between two child seats and all the "stuff" that you need, our sedan had been outgrown. The Routan felt more comfortable, more powerful, my wife really likes the amenities that it has and how it handles. VW, Honda and Toyota models do compete however, the VW takes the title for looks, comfort, performance and style. I've seen cites comparing the Routan with Kia and honestly, they aren't even in the same league.
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1 of 1 people found this review helpful
Worst invesment ever
By mojo on 06/10/10 22:14 PM (PDT)

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan (3.8L 6cyl 6A)

Review

I have 28,000k on my routan and I already changed brakes 2 times, stereo, and front end. I have problem with the transmission the sliding doors and the engine is burning oil. The dealer keeps ignoring me and delaying the repair process. They even denied it is burning oil until I took it to them and asked them to check it for and they came to tell me it is fine so I took it to a mechanic and he confirmed it is burning oil then they said the engine breather is. I cannot sell it or trade it because its value sunk in the ground especially when they stopped making it.
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Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2009 Volkswagen Routan Minivan in VA is:

$128 per month*
* Explanation
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