Used 2009 Volkswagen Routan S Minivan Consumer Reviews | Edmunds
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2009 Volkswagen Routan Minivan - Consumer Reviews

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7 Total Reviews

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VW Routan Brake Problems
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By carshopper82
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan (3.8L 6cyl 6A)


Review

I purchased an 09 Routan, and have driven it for 33,000 miles since. The van is nice and is perhaps the nicest minivan ride based on my experience. However, there are a lot of design issues with it. I have replaced the brakes all around including rotors, pads, and calipers three times - this at no cost because I documented to VW of America this is a design issue. Similar vans from 2009 (Chrysler Town Country) had the same issues - my in-laws own it. As you know, the Routan is a brand-labeled T&C. Othe rissues pertain to transmission hoses. So far VW has taken care of me but it is definitely a lemon.


Best Features

VW service is awesome - I fee bad they have tarnished the brand when they started offering a Chrysler product. I have been loyal to VW for many years owning more than a dozen models over the years. I'd recommend they sell their products and stay away from factored products.


Worst Features

Brakes are under-sized for the weight (mass) of the vehicle. This issue is in my opinion a product safety concern. Hope they will fix soon.


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run away as fast as you can!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By disappointed
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan (3.8L 6cyl 6A)


Review

Purchased a new 2009 Routon S. Nothing but problems! Headlamp held water, bumper cover started coming- off, trans seal leak, engine compartment rattle, stock ventshades would not stick to the windows, 2 window motors, all of this within 9 months. Bob King VW did not apparently know how to do a proper trns service, which led to the rattle. Took a tech from Charlotte to figure it out! No trans dipstick and the dealer and VW district rep would not order one when asked, even said I would pay for it! Be prepared for pure frustration with the vehicle, dealer, and VW of America. Also be prepared to hire an attorney, as VW of America is a useless car co. Avoid VW and Chrysler at all costs.


Best Features

good headlamps for seeing the road at night, when they do not have water in them, good brakes, good standard CD player.


Worst Features

The parts and workmanship are substandard. There is no hope for this vehicle.


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Highs and Lows
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By berne1
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan (3.8L 6cyl 6A)


Review

Got our S model 10 months ago for the great lease payment. Some nitpicks are our fault (for getting the base model), while others are VW/Chrysler's. The 3.8L is fine for the driving my wife does, which is basically back & forth to kids' school. MPG doesn't really matter when you put as few miles on as we do! Best handling/riding minivan I've driven! Way roomier & more useful than the SUV we turned in. Quality issues include sliders that don't open in temps below 30 degrees, a tire pressure monitor that is constantly on, and some rattles. Over time I've noticed much more suspension noise.


Best Features

Ride & handling are superior for a minivan. Sliding doors make kid access a breeze. I love the shifter location on the dash. I just picked up some 4x8 drywall today and fit no problem. Fold- flat 3rd row is awesome.


Worst Features

Offer interior besides gray on the S model. Ditch the old-school mast antenna for in-glass. Multi-spoke wheels difficult to clean. For some reason mine has DRLs and factory people have no desire to help me disable them. Digital odometer & warning graphics look cheap and straight from the '80s.


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follow up, not as nice as I thought..
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By nich617
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan (3.8L 6cyl 6A)


Review

I wrote a review shortly after purchasing this van. While I still like it, I am very disappointed that we have to get ALL seven seats replaced because they are all tearing at the seam...even on some of the seats we don't sit on! First the passenger seat went and they replaced that seat. We went back to the dealership (not the dealer we purchased from - I am sure we would've gotten better service from them but they are much farther away) 2 months ago to show them the rest of our seats. We are still "waiting" for the parts to come in. I hope this doesn't happen to everyone else...


Best Features

Storage space, vehicle exterior, seat comfort


Worst Features

use better quality material, gas mileage


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I like it!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By nich617
on

Vehicle

2009 Volkswagen Routan Minivan S 4dr Minivan (3.8L 6cyl 6A)


Review

I have only owned the Routan for 4 days now but so far so good. There is SO much space. The gas mileage isn't bad for a minivan. It is definitely the best looking minivan out right now. I'm a little nervous about the fact that Chrysler has a hand in producing them but time will tell.


Best Features

Storage space, several ac adapters, interior design, handling on the road.


Worst Features

My only complaint so far is that the speedometer goes up in increments of 20 which will take some time to get used to. I keep thinking the other interval markers are every 5. I hope I don't get a ticket...


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