2009 Volkswagen Routan Consumer Reviews

Sporty cruiser for the family

Vehicle

2009 Volkswagen Routan SEL Premium 4dr Minivan (4.0L 6cyl 6A)

Review

We have owned our SEL for 2 years. Totally satisfied with this spirted and practical vehicle. VW no cost service is excellent and makes the experience of owning a Routan easy. We have had zero out of pocket except gas. We will go back in a few years and get another VW. Leather is nice.
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Stay away... Don't buy this car!!!

Vehicle

2009 Volkswagen Routan SEL Premium 4dr Minivan (4.0L 6cyl 6A)

Review

This was my first VW and my last. From the moment I bought this van I have had it in the for repairs. Or should I say I take it in for repairs but the van is never fixed. The sliding doors are extremely damerous. My chidlren are scared to get in & out. It hit my arm and let a nice bruse. Brakes and roaters have been replaced three times and still do not work right. Power seats have a mind of their own. And the paint job is horrible, one little bump the paint falls off. Spoiler has had to be completely re-painted. Now it doesn't start all the time. Wow. I don't have enough characters to explain what is all wrong. VW customer service isn't much help, suggested buy new VW van. No thank u
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Unsafe, Unreliable, Multiple Repair Issues

Vehicle

2009 Volkswagen Routan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)

Review

Puchased van in Aug.'09. Delivered t us with a broken antenna (replaced, and then replaced again a year later due to rusting). Rear DVD screen went black sreplaced. Seat covers came apart at seams, window shade fraued, headliner panel and AC vent came loose, arm rest cracked (replaced all), windshield wipers stopped randomly several times (never fixed -failed to replicate), windows and doors failed numerous occasions (3 year old son's hand was caught in door when pinch guard failed and manually had to be pried off of him) -problem unresolved), brake pads and rotors all around have had issues (back pads were recalled, rotors machined 2x in 1 year, VW now says we must pay $1000 to replace all)
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Almost killed us!

Vehicle

2009 Volkswagen Routan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

We have had this thing in the shop 7times over two months when you add up all the days. 9 recalls, tons of electrical issues including the sensors not working on the side doors and smashing my two year old twice! The biggest issue was when I was driving my three kids going 40mph and the engine shutoff and I had no power steering or brakes! we almost smashed into a dump truck! God was watching over us and as I was somewhat able to turn the wheel and took out half the landscaping at MC Donalds right before I hit the dumpster the brake came on! Took it in and the computer was bad and come to find out there was a fuse missing this whole time. VW said well we put in a new computer and fuse sorry!
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JUNK - CONSTANT RECALLS

Vehicle

2009 Volkswagen Routan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)

Review

This is a chrysler with a VW badge, no problem there. The interior has the VW refinements, thats what attracted us. The motor is very powerful and gas mileage ok for the power ratio. Bad news- Constant recalls, transmissions, door motor caught fire. Dealershio servcie is horrible. Basically car has to die before they will fix it. Then they fight about warranty coverage.
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Best minivan ever!

Vehicle

2009 Volkswagen Routan SEL 4dr Minivan (4.0L 6cyl 6A)

Review

Yes, I know the criticism -- the Routan is a Town and Country disguised as a Volkswagen. No matter. I am a Volkswagen loyalist (this is my 3rd VW -- also have a 2008 Rabbit) and this is a GREAT minivan. Comfortable, smooth, great seats, attractive, even powerful (4.0 engine). Really, what's not to like? Sure it isn't as nimble as my old Passat or my Rabbit, but I didn't expect it to be -- I mean it is a minivan, after all. Yet, I think VW's suspension tweaks do make it superior to the Town and Country and - - dare I say -- the Odyssey and Sienna.
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Routan is a great Minivan

Vehicle

2009 Volkswagen Routan SEL 4dr Minivan (4.0L 6cyl 6A)

Review

We have had our SEL Routan for a little over a year and can recommend it to any family. The 4.0 V6 is quick and fuel efficient. The handling is the best in mini van class. We love all the friendly feature and use it much more than our full size SUV. VW has given us FREE service and a loaner when ever we need oil changes or any work done. An added benefit of having a product with Chrysler volume parts is aftermarket upgrade or optional products for cheap. We are Happy owners.
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Don't buy this car...

Vehicle

2009 Volkswagen Routan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

This car is 95% chrysler! First and foremost. If you want a VW, DONT BUY THIS. This is a Chrysler rebadged as a VW. The Only thing VW besides the logo is the suspension. I was told only the frame and the engine....but sorry the whole thing is Chrysler. VW sells 4 different vans in Germany, but now I'm stuck with a car that has lost 30% of it's value in less than one year. IF I knew then what I know now I would leased it at least then I'd be able to mess w/ VW back as they would have to eat MOST of the cost on this car at surrender time. IF you want a routan buy a Town and Country....go to a VW dealer buy logo's and stick them on.....same thing!!!!!!
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Don't buy this car...

Vehicle

2009 Volkswagen Routan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

This car is 95% chrysler! First and foremost. If you want a VW, DONT BUY THIS. This is a Chrysler rebadged as a VW. The Only thing VW besides the logo is the suspension. I was told only the frame and the engine....but sorry the whole thing is Chrysler. VW sells 4 different vans in Germany, but now I'm stuck with a car that has lost 30% of it's value in less than one year. IF I knew then what I know now I would leased it at least then I'd be able to mess w/ VW back as they would have to eat MOST of the cost on this car at surrender time. IF you want a routan buy a Town and Country....go to a VW dealer buy logo's and stick them on.....same thing!!!!!!
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Terrible vehicle

Vehicle

2009 Volkswagen Routan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)

Review

Vehicle has not gone 3 weeks without going in for warranty work. Driver side window would not close, took VW 5 times to fix it. Passenger side doing the same. Rear wiper assembly fell off. Passenger side mirror does not work. Transmission is sloppy, lunges forward at low speeds. brakes and rotors have been replaced 2 times. Stay away from this vehicle, it is junk. It is s fight to get VW to replace the vechile, since it went in 3 weeks after we got it and has not gone 3 weeks without going in for repair. Go with a Honda or Toyota or Ford.
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