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Average Consumer Rating 62 Total Reviews
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7 of 7 people found this review helpful
VW still has quality issues
By jld2 on
Vehicle
2013 Volkswagen Passat TDI SE 4dr Sedan w/Sunroof (2.0L 4cyl Turbodiesel 6AM)
Review
A new billion dollar factory and still quality issues. My fuel door fell off in my hand! And to add insult to injury they told me that I had to pay to fix it because it was an "external influence!" And when I inquired as to what the external influence was the customer service representative replied, "Cold weather!" So I have to pay $300.00 to replace my fuel filter door because it got cold in Pennsylvania! VW got the engine right. Great mileage, quiet operation, starts quickly in cold weather. The DSG is responsive but expensive, it costs over $300.00 every 40,000 miles to service. Too bad their lousy attention to details like designing a fuel door that will won't fall off.
Favorite Features
TDI is nice engine fuel economy on highway at times exceeds 50 MPG
Suggested Improvements
Fuel door fell off, mid range acceleration is poor, small mirrors
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