Used 2012 Volkswagen Passat Diesel Consumer Reviews - 35 Car Reviews | Edmunds
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2012 Volkswagen Passat Diesel - Consumer Reviews

2012 Volkswagen Passat Diesel

Average Consumer Rating

35 Total Reviews

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LOVE my car...HATE what VW did to DESTROY resale!
1 of 2 people found this review helpful
Performance
Comfort
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Exterior Design
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Reliability
By LPL
on

Vehicle

2012 Volkswagen Passat Diesel TDI SEL Premium 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)


Review

I have a 2012 TDI SEL and LOVE it!! We drive between Maine and Georgia frequently and stop ONCE for diesel. The car is comfortable and roomy with plenty of creature comforts. BUT, after four years, and being in Maine, we need an AWD vehicle and now this car has zero resale. VW should do more for ruining the value of their cars than they have.


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Avoid this car if your goal is to buy a reliable v
4 of 5 people found this review helpful
Performance
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Exterior Design
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By Scott Young
on

Vehicle

2012 Volkswagen Passat Diesel TDI SEL Premium 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)


Review

I bought the 2012 diesel Passat for the fuel economy and range. During the summer months I get almost 50 mpg hwy and winter is less because of the diesel fuel additives.
HOWEVER- I have 135,000 miles on a 2012 and so far have dumped more than $9000 in maintenance and repairs. Every 40K miles the DSG transmission service is $800 and that is the cheap part. At slightly over 100k miles the problems started and they were all emissions related (this car is complicated). First the Add Blue tank heater failed and the entire tank must be replaced ($1000) then the butterfly valve for burning off the particulate failed ($1000), Both cooling fans ($800) and two oxygen sensors ($1000), add to that VW changed from a timing chain to a timing belt in 2011 so at 130K timing belt, water pump rollers/bearings etc. ached service was $2200. My VW dealer was great but VW needs to address reliability on this model (wonder whats going to happen with the emissions scandal ??)


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Not the VW of years past
3 of 3 people found this review helpful
Performance
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By Doug
on

Vehicle

2012 Volkswagen Passat Diesel TDI SE 4dr Sedan (2.0L 4cyl Turbodiesel 6M)


Review

I bought my Passat TDI for the fuel economy, reliability and longevity of the diesel engine. Ive never had a more unreliable vehicle than this one including a few couple hundred dollar vehicles when i was a kid. The turbocharger failed. The fuel pump failed. The exhaust flap failed. Then the new turbo was damaged by the dealer. Then the clutch broke. The transmission synchros broke. Then the heater core plugged. Now the oil cooler is plugged. Almost every major component has failed and lead to enormous repair bills.


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2yrs and counting
1 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
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Reliability
By brndnmartin87@gmail.com
on

Vehicle

2012 Volkswagen Passat Diesel TDI SE 4dr Sedan w/Sunroof (2.0L 4cyl Turbodiesel 6AM)


Review

After 2yrs of driving my 2012 passat tdi i have no complaints, i love the fuel milage 31/50
Its not a luxury car, it does have some road noise which got quit a bit better when i replaced the factory hankook tires with michelin primacy tires.
Over all I'm quit pleased. My wife drives it mostly and loves it!


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Worst car and customer service in the world
10 of 11 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By totsntators
on

Vehicle

2012 Volkswagen Passat Diesel TDI SEL Premium 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)


Review

EPIC FAIL:
44K miles in and my engine completely dies on a busy interstate while i'm 5 months pregnant. apparently a bolt holding the injector pumps in place broke, dislodged the pumps and killed the engine. breakage was traced back to fuel system replacement done 3 months ago.
i filed a formal complaint with dealership and GM of dealership reacted by aggressively demanding his rental car back and threatening to call the cops on me if i don't return it immediately (we were loaned the car until our repairs were done).
customer care heard about all the incidents but took no action or accountability for what happened.
worst car ever owned and will never buy VW ever again. buyers beware!


Best Features

loved the car until something went wrong. then it was a chain of reaction that got worse and worse. and this was just 2 and 1/2 years into ownership, didn't even reach 45K miles when major malfunctions occurred. you're really on your own since VW will not provide any customer care support. VW dealerships are also independent franchises so there's no guarantee of quality workmanship, even though they are "authorized dealers" and "authorized service centers"


Worst Features

VW needs to stand behind their work and their customers. when something goes wrong in a car that you advertise as car of the year or family car of the year, take some responsibility for it. seems like once you give them your money, that's all they really care about, since they let dealerships do whatever and behave however they want, not ensuring any type of standard of quality in servicing or customer care. it's absolutely unacceptable. i've been completely disgusted and appalled by my experiences with VW and hope this review helps others steer clear away from this car and this company.


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