2007 Volkswagen Passat 3.6L 4dr Sedan (3.6L 6cyl 6A)
I purchased my Passat in November 2006. I absolutely love it, but it has had multiple cosmetic problems. My biggest problem is that the leather seats have discolored, and I am getting no help from VW on resolving this issue. I've also had trouble with the Bluetooth (installed by the dealer after-market), and the Nav system had to be replaced after it got "stuck." Except for the purchase experience, I have had nothing but customer service trouble with two local dealerships (not the one I purchased it from) and VW Corporate. I love the car, but as soon as I am not upside-down in the note, I will sell it and get a Lexus, just because of the customer service.
The heated seats are by far my favorite feature!
Move the clock to the center of the dash so that passengers can also see what time it is, and for Pete's sake, learn how to provide customer service!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.