Up to 2009 car was great. Volkswagon decided to recall att TDI models for a R8 recall for the glow plugs. Being on top of recalls brought car in for recall and had it done in the spring time period. Well summer went by and winter was setting in (getting colder) my wife started complaining that the car was hard to start sometimes. I of course egnored it till I drove it. Well the problems with the dealership and Volkswagon began. Called Volkswagon direct and knotified them of a possible problem with thier recall. Brought it in and more than 6 months later. I got my car back with original plugs and waiting for volkswagon to find a glow plug that will replace problem plugs. Good luck to tdi owne
Get engineers that can fix the problems on the TDI's. As they told me the original glow plugs may fail and destroy your heads on the car if not addressed. Volkswagon is still working on a fix. So far the manufacturer paid 6 months rental and 2 heads for my car.