2002 Volkswagen Passat 2.8L V6 AWD 5-speed Automatic Consumer Review - nice but troubled
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2002 Volkswagen Passat - Consumer Review

Average Consumer Rating

454 Total Reviews

GLX 4Motion Wagon (2.8L V6 AWD 5-speed Automatic)

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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
nice but troubled
By peterdh2000 on

Vehicle

2002 Volkswagen Passat GLX 4Motion AWD 4dr Wagon (2.8L 6cyl 5A)

Review

beautiful car, unreliable at best. replaced instrument panel 2x, headlight switch 2x, dimmer switch, climatronic, radio didn't work for 1 month, died after sitting for 1 week from bad battery, both headlights burned out at the same time, broken ashtray, bad mpg on 91 octane. great in snow, classy and smart looking, but with serious issues. thought a german- built would be better, but sorely mistaken. plus, dealer bordered on incompetent, took at least 2x to fix any problem, then tried to tell us 3 weeks before loaner car available. nice try, we got an enterprise that same day. after 20+ visits, service advisor acted like it was first problem.

Favorite Features

nuclear powered heated seats, power folding mirrors, all season ability, best looking wagon out there w/classy hipster look. we so so wish it would have been reliable because we loved it but couldn't face possibility of monthly repairs after warranty expired.

Suggested Improvements

make user maintenance possible,cant replace bulbs w/o dealer intervention, then dealer service is inaccessible and expensive ($50 oil change? get real). can't look at a curb w/o damaging the wheels. great for leasing for less time than the warranty period, but don't buy VW.
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