I bought my VW used and I was okay with having to replace the clutch almost immediately as well as having a rod in the trunk snap which made the trunk impossible to use until I found a mechanic willing to weld the rod back together. But after 9 months of VW ownership, I'm calling it quits. I love VWs and will look for them in the future, but definitely with more skeptical eyes. Besides the normal repairs and somewhat non-normal repairs, I had an air flow sensor malfunction, and needed to replace the throttle valve because my Passat was driving itself. 3 weeks after those repairs, I either get to replace the heater core, fix a radiator problem, and replace the oxygen sensor or call it quits.
The style, engine, it's reliablity between the major repairs.
I've had my VW for 9 months and in the course of 1 month replaced the air flow sensor and the throttle valve and then found out I needed a heater core, oxygen sensor and developed a radiator problem - it should be self- explanatory what improvements I would make. But hey, the engine's still good.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.