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3rd Tow in the Month of June
By Bug Hater on
Vehicle
2003 Volkswagen New Beetle GLS 2dr Hatchback (2.0L 4cyl 5M)
Review
Vehicle has been towed for the 3rd time in the month of June '04 - each time for repeated, but varied electrical problems. Not my idea of a "finely tuned German automobile". First repair took seven days due to parts availability and then vehicle only operated for five miles. Second repair was exactly 61 miles later, again another electrical problem. Repeated calls to Volkswagen CustomerCare center have only produced repeated apologies, but no solutions - At this point, I would not recommend this vehicle or wish my experiences on anyone.
Favorite Features
Wife and daughter think the car is cute, but I remind them it doesn't look so cute on the back of a tow truck - does it?
Suggested Improvements
Fix the electrical problems, increase the training to your dealerships repair staff and stop the apologies at VW Customer Care and make your current customers satisfied - if you want them to buy another VW, ever again.
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