While it was love at first sight, the
affair turned out to fade with higher
maintenance costs than my second wife.
The Dick Dean has a shabby, little
practice of adding 10% more to the
overall price as a 'market adjustment",
which since cured me of ever buying a
VW from them again.
Their only saving grace is their
service department, which treats
customers as if they matter. The only
problem with the service department, is
I see too much of them. After 32,000
miles, every thing on the car started
falling apart, or needed replacing at
Now that the romance has faded, I will
never fall in love again with anything
on the lot at Dick Dean VW.
Love the design inside and out. Great
technology for a small hatchback, just
not reliable enough to appreciate a
minute longer than the warranty.
VW needs to audit their dealers on
sales practices and either raise
prices/margins or do away with "market
adjustments". VW designers need to
figure out how to improve the product
reliability in their gee-thats-neat