You should know that once you bought the car, if anything goes wrong, you are on your own my friend. Bought a new 2011 Jetta and maintained in impeccably and at 114,00 miles the turbo blew(not supposed to). I now have at 22,000 dollar car, less than four years old that is pretty much worth scrap. Customer care, all the way up to Volkswagen top supervisor, told me with deep sincerity, there was nothing they could do and felt no responsibility since my warranty had expired. Does Volkswagen stand behind their product in any way? This company has no sense of fairness toward their customer. Sincerely, broke and carless
I purchased the Jetta new in December of 2011. Had several issues within the first few weeks including seals on the driver and passenger doors. The whole dashboard had to be replaced due to a loud buzzing noise. After the first winter the windscreen washer hose line froze. At first the dealership said it wouldn't be covered under warranty :). Car stalled in the middle of the road at 40,000 fuel pump failure. Starter motor failed and both rear calipers at 70,000 in addition the whole back window had to be replaced due to defroster not working. The car comes off warranty next month and I am dreading it. Would never purchase a vw again. The TDI is powerful and fun but not worth the $$$
Styling and simple dash. Great interior space in the back. Cheap to fill and good milage
I bought the car new and it currently has 90000 miles on it. Last year the fuel pump exploded. Dealership replaced it, saying it was under warranty at 70000 miles. The warranty is 3 years, 36000 miles, whichever comes first. Makes me think VW knew there was a potential problem with the fuel system. Last week we replaced the turbo at a cost of $2600. This one is most irritating, because while under warranty I told the service department how the car hesitated at initial acceleration and they responded with it was due to the double clutching action of the transmission. Liars. We did not expect VW to be of such poor quality
A warning light for when the trunk isn't shut tight. Nothing like flying down the highway at 70 miles an hour and your trunk is open. For how long you ask...who knows, there isn't a warning light to tell you its ajar. Seats offer absolutely no lower back support.
I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. At 22,280 miles, the clutch disk disintegrated. VW claims that his was normal wear and tear. However, on a previous car (87 Volvo 740T) I got 210,000 miles on the clutch. I know how to drive a clutch. I am a former licensed master auto mechanic, this is clearly a materials failure, and VW will not stand behind their product. They have lost a good customer and somebody who had been a good advocate for VW in the past.
Update July 2016: In June 2016, the glow-plug warning light started flashing, the engine lost power, and then started making a loud clattering noise. Had it towed in to the dealer, and the high-pressure fuel pump had disintegrated internally, sending small shards of metal throughout the fuel system. They had to replace the entire fuel system (injectors, fuel distributor, hoses, filter, pumps) and flush out the fuel tank. Apparently this has been a fairly common problem as VW has a warranty extension for this to 10 years 120,000 miles. So VW paid for this repair, which at full retail would have been $7,000 to $8,000. My takeaway from this is that VW got the price point down on this car by engineering the car with no slack - a clutch which was too weak for the engine, a fuel pump which was cheaper than what was required for longevity, etc. What else would go wrong with this car if I kept it? Although the car drives well, I am now happy that VW will be buying it back due to the emission controls scandal.
passenger door does not close right scratches car they told me it was fine but it is obviously not i bought door sills to protect it from more scratches for 200 dollars just for the door to destroy it! its all on that one door so its the car bad wind noise
bluetooth has been replaced 3 times and if you are listening to music then get a call the phone disconnects. antenna fixed 1 time.
deliverd with paint issues witch had to go to the body shop for and had wrong media system.
gps has had to be checked twice.
engine part was recalled
exaust tips were recalled
sun roof sometimes wont close have to fiddle with it with warenty 40grand not worth it
Gas milage is amazing.
plenty of power
quites engine for a diesel
body is very nicely designed.
cool features (when they work)