Used 2011 Volkswagen Jetta Consumer Reviews
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Value
lawman1967, 01/24/2011
2011 Volkswagen Jetta S 4dr Sedan (2.0L 4cyl 6A)
53 of 55 people found this review helpful
This is a much nicer car than the Edmunds review gives it credit for. Sure, the 2010 had a (much) richer interior, but the 2010 was both smaller and (much) more expensive. I own and drive a 2009 Mercedes Benz C300 Sport, and bought the Jetta S for my daughter. The "wheezy" 2.0 liter does just fine, even with the automatic, and so far is getting 29 MPG in mixed driving. It is not fast by any means, but it is smooth, quiet and refined, with no trouble whatsoever cruising at 80 MPH or above. The car handles well, looks and feels more expensive than it is, and most importantly, is smoother, quieter and more comfortable than just about anything else at its price point.
Issues
bucc, 08/14/2014
2011 Volkswagen Jetta SE 4dr Sedan (2.5L 5cyl 6A)
45 of 47 people found this review helpful
Bought the car brand new in 2011 and the AC went out in 2012. Great service at the dealer. In 2014 I started to notice the transmission slipping but no error codes. Then the car shut off once at a stop light and the second time turning into a friends driveway. I started researching the issue and found many, many 2011 and 2012 cars have this problem and dealers seem unable to solve them because no error code goes to the computer
Value at a price!!
sckcivic06, 03/12/2011
2011 Volkswagen Jetta SEL PZEV 4dr Sedan w/Sunroof (2.5L 5cyl 6A)
35 of 37 people found this review helpful
When I first set eyes on this vehicle I was sold. My SEL is 4 months old now and I wanted to get a real feel for her before writing this review. The exterior styling is much better this time around then the previous generation. It doesn't look cute, it looks cleaner and more Audi A4 like. VW gets a plus here. The ride is firm yet still has enough cushion to endure the NYC roads. The 2.5L has good low end torque when it's needed for passing while the 6 speed auto handles the shifting solidly. The lay out of the interior has good fit and finish. The materials they used are on par with a Chevy Colbalt as cheap hard plastic. Rear seat room is more like a midsize and fits adults perfectly.
Read reviews before you purchase
qbk2205, 08/30/2014
2011 Volkswagen Jetta TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6AM)
40 of 43 people found this review helpful
I bought the car new and it currently has 90000 miles on it. Last year the fuel pump exploded. Dealership replaced it, saying it was under warranty at 70000 miles. The warranty is 3 years, 36000 miles, whichever comes first. Makes me think VW knew there was a potential problem with the fuel system. Last week we replaced the turbo at a cost of $2600. This one is most irritating, because while under warranty I told the service department how the car hesitated at initial acceleration and they responded with it was due to the double clutching action of the transmission. Liars. We did not expect VW to be of such poor quality
Nice car, but clutch failure at 22,280 miles?!?
jeremycarguy, 07/02/2014
updated 07/03/2017
2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)
22 of 23 people found this review helpful
I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. At 22,280 miles, the clutch disk disintegrated. VW claims that his was normal wear and tear. However, on a previous car (87 Volvo 740T) I got 210,000 miles on the clutch. I know how to drive a clutch. I am a former licensed master auto mechanic, this is clearly a materials failure, and VW will not stand behind their product. They have lost a good customer and somebody who had been a good advocate for VW in the past. Update July 2016: In June 2016, the glow-plug warning light started flashing, the engine lost power, and then started making a loud clattering noise. Had it towed in to the dealer, and the high-pressure fuel pump had disintegrated internally, sending small shards of metal throughout the fuel system. They had to replace the entire fuel system (injectors, fuel distributor, hoses, filter, pumps) and flush out the fuel tank. Apparently this has been a fairly common problem as VW has a warranty extension for this to 10 years 120,000 miles. So VW paid for this repair, which at full retail would have been $7,000 to $8,000. My takeaway from this is that VW got the price point down on this car by engineering the car with no slack - a clutch which was too weak for the engine, a fuel pump which was cheaper than what was required for longevity, etc. What else would go wrong with this car if I kept it? Although the car drives well, I am now happy that VW will be buying it back due to the emission controls scandal. January 2017: Between June and Septempber 2016, the ring gear became misaligned on the flywheel (aftermarket, see above), and the dealer wanted $3,000 to install the factory clutch and dual-mass flywheel. I got a replacement ring gear from the 3rd party manufacturer, and paid a good mechanic to install it. Then, the A/C stopped working. Finally, in January 2017, VW bought the car back from me, so I'm done with it. Thank goodness!
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