Used 2011 Volkswagen Jetta Sedan Consumer Reviews | Edmunds
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2011 Volkswagen Jetta - Consumer Reviews

2011 Volkswagen Jetta Sedan

Average Consumer Rating

47 Total Reviews

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Brand new buyer- crossing my fingers Fre
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By joto284
on

Vehicle

2011 Volkswagen Jetta Sedan SE 4d Sedan w/Convenience (2.5L 5cyl 5M)


Review

What can I say about a car I bought three days ago for my kid? I will keep it positive.I am crossing my fingers. A certified jetta 2011SE ,70k miles with 24 months &24k miles warranty.VW was not in my radar screen. I was looking for a Honda or a Toyota equivalent and 4K-6K more. I like this VW handling and the leather seats, bluetooth. If I had read the reviews I would not have purchased it. I am waking up every day thinking that I screwed up. My local mechanic is happy because he thinks we will see each other more. How can VW be in business with such bad reviews. Sales dropped another 8% last year. Wish me luck, I hope not to return to add a bad review


Favorite Features

Nice handling, Leather, good looking car, heated seats. Appears to be a good value for the money. Cheaper than Honda or Toyota. Although every body tells me that I will pay later with unexpected break down. I have only owned Hondas and Toyota and not once I have been stranded on the road even at 190K miles. I hope I did not make a huge mistake. I bought this Jetta because it is different in looks and feel to the Accord or Toyota Camrys. Hope I do not pay later with repairs.


Suggested Improvements

The air conditioning controls are old fashion knobs that feels dated for a 2011 model. It lacks the digital readout that tell you the temperature setting. The seats while leather may be uncomfortable for a trip. The head lights are turned on by yet another relic of the past a knob on the side. Again, wish me luck and advice if I should buy an additional extended warranty for $1,800. It will bring the warranty to 5 years or up to 150,000 miles.


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BUYER BEWARE unreliable, unsafe, unpredictable
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mespo01
on

Vehicle

2011 Volkswagen Jetta Sedan SEL 4dr Sedan w/Sunroof (2.5L 5cyl 5M)


Review

I leased a 2011 Jetta SE with the intention of buying it once the lease was up. One month before I was planning to buy the car, it started stalling out. The 1st time this happened I was driving downhill at approx 30 mph. The brakes and steering wheel locked up - lost control. Very scary. I took the car to the dealer - charged me $500 to have it "fixed". Second time, I was on the highway - lucky to be stuck in traffic. Had it happened 15 min earlier while driving 60mph in middle lane, could have been dangerous. Car had 40k miles on it. VW will not take responsibility for this problem. My car is sitting at the VW pre-owned lot ready to be sold. I feel sorry for the person who will buy it.


Favorite Features

Very comfortable, spacious, & nice looking interior and exterior. Car heats up and cools down fast. Love the sirius xm, heated seats, big trunk, etc.


Suggested Improvements

Wish VW would figure out why 2011 models are stalling out. Could have been a great car.


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Issues
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bucc
on

Vehicle

2011 Volkswagen Jetta Sedan SE 4dr Sedan (2.5L 5cyl 6A)


Review

Bought the car brand new in 2011 and the AC went out in 2012. Great service at the dealer. In 2014 I started to notice the transmission slipping but no error codes. Then the car shut off once at a stop light and the second time turning into a friends driveway. I started researching the issue and found many, many 2011 and 2012 cars have this problem and dealers seem unable to solve them because no error code goes to the computer


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Love the Car, Hate the Issues
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ashort
on

Vehicle

2011 Volkswagen Jetta Sedan SE PZEV 4dr Sedan w/Convenience (2.5L 5cyl 5M)


Review

We purchased our Jetta off the lot, but I think we choose the wrong one. We had issues right out of the gate. Noticed that left side speakers did not work. Took it back and discovered that when the dash was installed at the factory they smashed the wiring harness. Second issue: clicking sound from driver's door trim. That took over 4 months to get it diagnosed and corrected and to get window controller fixed because tech damaged it while fixing the trim. Third issue: Had to have the manual transmission replaced at around 48k. Interior seals failed. I think this Jetta was made right before siesta time (made is Mexico). Tires side walls blew out around 35k


Favorite Features

It is a fun car to drive


Suggested Improvements

Better quality control and design at factory. Needs a turbo. Very sluggish acceleration.


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I will never buy VW again
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By brookem0517
on

Vehicle

2011 Volkswagen Jetta Sedan SE 4dr Sedan w/Convenience (2.5L 5cyl 6A)


Review

My Jetta's engine completely shuts off while driving. It has happened 4 times in the last year. I take it to the Volkswagen dealership and they tell me there is nothing they can do about it. It really upsets me I have not even had my car for 3 years and it is not reliable. I am scared to drive because I don't know when my car is going to randomly shut off. This is a huge safety issue. This issue could cause me to be in an accident. I was always a huge Volkswagen supporter and thought I would always drive a Volkswagen, but now I am questioning that. I am so disappointed about the quality and reliability of my car and the fact that no one seems to care.


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