Used 2011 Volkswagen Jetta Diesel Consumer Reviews - 20 Car Reviews | Edmunds
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2011 Volkswagen Jetta Diesel - Consumer Reviews

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20 Total Reviews

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customer care is a joke!
6 of 16 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By m. Kinney
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)


Review

You should know that once you bought the car, if anything goes wrong, you are on your own my friend. Bought a new 2011 Jetta and maintained in impeccably and at 114,00 miles the turbo blew(not supposed to). I now have at 22,000 dollar car, less than four years old that is pretty much worth scrap. Customer care, all the way up to Volkswagen top supervisor, told me with deep sincerity, there was nothing they could do and felt no responsibility since my warranty had expired. Does Volkswagen stand behind their product in any way? This company has no sense of fairness toward their customer. Sincerely, broke and carless


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Towed to Dealership Twice
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By nickanna2
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)


Review

I purchased the Jetta new in December of 2011. Had several issues within the first few weeks including seals on the driver and passenger doors. The whole dashboard had to be replaced due to a loud buzzing noise. After the first winter the windscreen washer hose line froze. At first the dealership said it wouldn't be covered under warranty :). Car stalled in the middle of the road at 40,000 fuel pump failure. Starter motor failed and both rear calipers at 70,000 in addition the whole back window had to be replaced due to defroster not working. The car comes off warranty next month and I am dreading it. Would never purchase a vw again. The TDI is powerful and fun but not worth the $$$


Best Features

Styling and simple dash. Great interior space in the back. Cheap to fill and good milage


Worst Features

Poor overall build quality better components.


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Read reviews before you purchase
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By qbk2205
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6AM)


Review

I bought the car new and it currently has 90000 miles on it. Last year the fuel pump exploded. Dealership replaced it, saying it was under warranty at 70000 miles. The warranty is 3 years, 36000 miles, whichever comes first. Makes me think VW knew there was a potential problem with the fuel system. Last week we replaced the turbo at a cost of $2600. This one is most irritating, because while under warranty I told the service department how the car hesitated at initial acceleration and they responded with it was due to the double clutching action of the transmission. Liars. We did not expect VW to be of such poor quality


Best Features

Fuel efficiency


Worst Features

A warning light for when the trunk isn't shut tight. Nothing like flying down the highway at 70 miles an hour and your trunk is open. For how long you ask...who knows, there isn't a warning light to tell you its ajar. Seats offer absolutely no lower back support.


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Nice car, but clutch failure at 22,280 miles?!?
1 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jeremycarguy
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)


Review

I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. At 22,280 miles, the clutch disk disintegrated. VW claims that his was normal wear and tear. However, on a previous car (87 Volvo 740T) I got 210,000 miles on the clutch. I know how to drive a clutch. I am a former licensed master auto mechanic, this is clearly a materials failure, and VW will not stand behind their product. They have lost a good customer and somebody who had been a good advocate for VW in the past.


Best Features

Excellent fuel mileage, great torque in the mid-range. Rated at 30mpg city, 42mpg hwy, I never got below 35mpg, and reached 50mpg on long road trips.


Worst Features

VW cut a lot of corners in order to keep the cost of the Jetta down when they introduced the new 2011 model. Most of this I knew about and was OK with (really cheap plastics in the interior, not very good noise insulation, etc.). However, it appears that at least with the manual transmission they have cut corners in the materials used, and the clutch in this application is rated for only 250 ft-lbs of torque, while the engine is rated at 240 ft-lbs. No margin for error. I'm planning on replacing the clutch with an SB model (solid flywheel) rated for 400 ft-lbs, but I'll probably sell the car as I don't now where else VW might have cut corners.


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2011 jetta tdi nightmare
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By davey_dcgr
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6M)


Review

here is a list of issues.

passenger door does not close right scratches car they told me it was fine but it is obviously not i bought door sills to protect it from more scratches for 200 dollars just for the door to destroy it!
its all on that one door so its the car
bad wind noise

bluetooth has been replaced 3 times and if you are listening to music then get a call the phone disconnects.
antenna fixed 1 time.

deliverd with paint issues witch had to go to the body shop for and had wrong media system.

cheap interior

gps has had to be checked twice.

engine part was recalled

exaust tips were recalled

sun roof sometimes wont close have to fiddle with it with warenty 40grand not worth it


Best Features

Gas milage is amazing. Handles great. plenty of power quites engine for a diesel body is very nicely designed. cool features (when they work)


Worst Features

Everything


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