Used 2011 Volkswagen Jetta Diesel Consumer Reviews | Edmunds
ADVERTISEMENT

2011 Volkswagen Jetta - Consumer Reviews

2011 Volkswagen Jetta Diesel

Average Consumer Rating

19 Total Reviews

View reviews for a specific Jetta model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Towed to Dealership Twice
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By nickanna2
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)


Review

I purchased the Jetta new in December of 2011. Had several issues within the first few weeks including seals on the driver and passenger doors. The whole dashboard had to be replaced due to a loud buzzing noise. After the first winter the windscreen washer hose line froze. At first the dealership said it wouldn't be covered under warranty :). Car stalled in the middle of the road at 40,000 fuel pump failure. Starter motor failed and both rear calipers at 70,000 in addition the whole back window had to be replaced due to defroster not working. The car comes off warranty next month and I am dreading it. Would never purchase a vw again. The TDI is powerful and fun but not worth the $$$


Favorite Features

Styling and simple dash. Great interior space in the back. Cheap to fill and good milage


Suggested Improvements

Poor overall build quality better components.


Was this review helpful? Yes | No

Read reviews before you purchase
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By qbk2205
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6AM)


Review

I bought the car new and it currently has 90000 miles on it. Last year the fuel pump exploded. Dealership replaced it, saying it was under warranty at 70000 miles. The warranty is 3 years, 36000 miles, whichever comes first. Makes me think VW knew there was a potential problem with the fuel system. Last week we replaced the turbo at a cost of $2600. This one is most irritating, because while under warranty I told the service department how the car hesitated at initial acceleration and they responded with it was due to the double clutching action of the transmission. Liars. We did not expect VW to be of such poor quality


Favorite Features

Fuel efficiency


Suggested Improvements

A warning light for when the trunk isn't shut tight. Nothing like flying down the highway at 70 miles an hour and your trunk is open. For how long you ask...who knows, there isn't a warning light to tell you its ajar. Seats offer absolutely no lower back support.


Was this review helpful? Yes | No

Nice car, but clutch failure at 22,280 miles?!?
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jeremycarguy
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)


Review

I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. At 22,280 miles, the clutch disk disintegrated. VW claims that his was normal wear and tear. However, on a previous car (87 Volvo 740T) I got 210,000 miles on the clutch. I know how to drive a clutch. I am a former licensed master auto mechanic, this is clearly a materials failure, and VW will not stand behind their product. They have lost a good customer and somebody who had been a good advocate for VW in the past.


Favorite Features

Excellent fuel mileage, great torque in the mid-range. Rated at 30mpg city, 42mpg hwy, I never got below 35mpg, and reached 50mpg on long road trips.


Suggested Improvements

VW cut a lot of corners in order to keep the cost of the Jetta down when they introduced the new 2011 model. Most of this I knew about and was OK with (really cheap plastics in the interior, not very good noise insulation, etc.). However, it appears that at least with the manual transmission they have cut corners in the materials used, and the clutch in this application is rated for only 250 ft-lbs of torque, while the engine is rated at 240 ft-lbs. No margin for error. I'm planning on replacing the clutch with an SB model (solid flywheel) rated for 400 ft-lbs, but I'll probably sell the car as I don't now where else VW might have cut corners.


Was this review helpful? Yes | No

2011 jetta tdi nightmare
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By davey_dcgr
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6M)


Review

here is a list of issues. passenger door does not close right scratches car they told me it was fine but it is obviously not i bought door sills to protect it from more scratches for 200 dollars just for the door to destroy it! its all on that one door so its the car bad wind noise bluetooth has been replaced 3 times and if you are listening to music then get a call the phone disconnects. antenna fixed 1 time. deliverd with paint issues witch had to go to the body shop for and had wrong media system. cheap interior gps has had to be checked twice. engine part was recalled exaust tips were recalled sun roof sometimes wont close have to fiddle with it with warenty 40grand not worth it


Favorite Features

Gas milage is amazing. Handles great. plenty of power quites engine for a diesel body is very nicely designed. cool features (when they work)


Suggested Improvements

Everything


Was this review helpful? Yes | No

Long term value
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By javoice
on

Vehicle

2011 Volkswagen Jetta Diesel TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)


Review

Let's see what I should say about this car: with $10,000 HPFP failures, sunroofs which doesn't close, doors which doesn't shut right, intercooler's which ice up in cold weather, rear cupholders which get stuck even after dealer fix it and more Fact: no car is perfect but also the fact is how many cars are out there which can devlep a mechanical failure which cost more than 1/3 of the price of the car to fix it? Another sad fact is the company which doesn't take responsibility to admit to the problem and blames the poor quality fuel. It is not like that the fuel quality was good here before! I made a mistake to buy one. That's all! READ VW FORUM


Favorite Features

Being worried after each fueling, if the HPFP is going to fail this time. Being Worried about all these problems and what would be my car resale value in couple years.


Suggested Improvements

VW to step in and take responsibilty. This could be a good car like the previous model TDI. people who buy diesel cars are looking for longivity more than anything else. Every new car has it's own flaws but the important factor is: Does the company take care of their customers. What? 50,000 mile warranty is good for an engine which suppose to go 200,000 to 300,000 miles?!!! And a design which the cost of it's fuel system repair is more than half of the vlaue of the car when it is sold as used in few years?!!!!. STEP IN VW. Look at Toyota, Ford ect. people don't have to get in accident or die for a company to issue a recall.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411