Bought my 2011 Jetta S 1 month ago. I have taken it in 4 times for a problem with 5th gear. Each time they dealership says that cannot recreate the problem (sometime there is resistance shifting into 5th and sometimes it will not shift into 5th all) Had to call VW corp just to get them to take it for more than a few minutes drive. Got a loaner right now. Waiting to hear back, I am sure they will say that can't find the problem.
I love this car, but I should have bought a toyota,. VW is not the brand it once was and the people could care less about fixing a problem with a BRAND NEW car, the first time i took it in was less than a week after i got it.
I would avoid VW like the plague
Love the design and it feels like a car not a couch on wheels.
Create a corporate and dealership culture that addresses the problems with a brand new car in a timely and helpful manner.
First ever brand new car I've bought and I will NEVER buy another VW and I would honestly suggest that anyone reading this think very seriously about whether a highly frustrating experience is worth the lower price.