2011 Volkswagen Jetta - Consumer Reviews

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1 of 1 people found this review helpful
Towed to Dealership Twice
By nickanna2 on 10/02/14 18:49 PM (PDT)

Vehicle

2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)

Review

I purchased the Jetta new in December of 2011. Had several issues within the first few weeks including seals on the driver and passenger doors. The whole dashboard had to be replaced due to a loud buzzing noise. After the first winter the windscreen washer hose line froze. At first the dealership said it wouldn't be covered under warranty :). Car stalled in the middle of the road at 40,000 fuel pump failure. Starter motor failed and both rear calipers at 70,000 in addition the whole back window had to be replaced due to defroster not working. The car comes off warranty next month and I am dreading it. Would never purchase a vw again. The TDI is powerful and fun but not worth the $$$
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BUYER BEWARE unreliable, unsafe, unpredictable
By mespo01 on 09/19/14 08:32 AM (PDT)

Vehicle

2011 Volkswagen Jetta SEL 4dr Sedan w/Sunroof (2.5L 5cyl 5M)

Review

I leased a 2011 Jetta SE with the intention of buying it once the lease was up. One month before I was planning to buy the car, it started stalling out. The 1st time this happened I was driving downhill at approx 30 mph. The brakes and steering wheel locked up - lost control. Very scary. I took the car to the dealer - charged me $500 to have it "fixed". Second time, I was on the highway - lucky to be stuck in traffic. Had it happened 15 min earlier while driving 60mph in middle lane, could have been dangerous. Car had 40k miles on it. VW will not take responsibility for this problem. My car is sitting at the VW pre-owned lot ready to be sold. I feel sorry for the person who will buy it.
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Read reviews before you purchase
By qbk2205 on 08/30/14 15:23 PM (PDT)

Vehicle

2011 Volkswagen Jetta TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6AM)

Review

I bought the car new and it currently has 90000 miles on it. Last year the fuel pump exploded. Dealership replaced it, saying it was under warranty at 70000 miles. The warranty is 3 years, 36000 miles, whichever comes first. Makes me think VW knew there was a potential problem with the fuel system. Last week we replaced the turbo at a cost of $2600. This one is most irritating, because while under warranty I told the service department how the car hesitated at initial acceleration and they responded with it was due to the double clutching action of the transmission. Liars. We did not expect VW to be of such poor quality
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6 of 6 people found this review helpful
Issues
By bucc on 08/14/14 13:53 PM (PDT)

Vehicle

2011 Volkswagen Jetta SE 4dr Sedan (2.5L 5cyl 6A)

Review

Bought the car brand new in 2011 and the AC went out in 2012. Great service at the dealer. In 2014 I started to notice the transmission slipping but no error codes. Then the car shut off once at a stop light and the second time turning into a friends driveway. I started researching the issue and found many, many 2011 and 2012 cars have this problem and dealers seem unable to solve them because no error code goes to the computer
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Nice car, but clutch failure at 22,280 miles?!?
By jeremycarguy on 07/02/14 13:39 PM (PDT)

Vehicle

2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)

Review

I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. At 22,280 miles, the clutch disk disintegrated. VW claims that his was normal wear and tear. However, on a previous car (87 Volvo 740T) I got 210,000 miles on the clutch. I know how to drive a clutch. I am a former licensed master auto mechanic, this is clearly a materials failure, and VW will not stand behind their product. They have lost a good customer and somebody who had been a good advocate for VW in the past.
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Love the Car, Hate the Issues
By ashort on 06/29/14 16:20 PM (PDT)

Vehicle

2011 Volkswagen Jetta SE PZEV 4dr Sedan w/Convenience (2.5L 5cyl 5M)

Review

We purchased our Jetta off the lot, but I think we choose the wrong one. We had issues right out of the gate. Noticed that left side speakers did not work. Took it back and discovered that when the dash was installed at the factory they smashed the wiring harness. Second issue: clicking sound from driver's door trim. That took over 4 months to get it diagnosed and corrected and to get window controller fixed because tech damaged it while fixing the trim. Third issue: Had to have the manual transmission replaced at around 48k. Interior seals failed. I think this Jetta was made right before siesta time (made is Mexico). Tires side walls blew out around 35k
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2 of 2 people found this review helpful
I will never buy VW again
By brookem0517 on 06/23/14 14:31 PM (PDT)

Vehicle

2011 Volkswagen Jetta SE 4dr Sedan w/Convenience (2.5L 5cyl 6A)

Review

My Jetta's engine completely shuts off while driving. It has happened 4 times in the last year. I take it to the Volkswagen dealership and they tell me there is nothing they can do about it. It really upsets me I have not even had my car for 3 years and it is not reliable. I am scared to drive because I don't know when my car is going to randomly shut off. This is a huge safety issue. This issue could cause me to be in an accident. I was always a huge Volkswagen supporter and thought I would always drive a Volkswagen, but now I am questioning that. I am so disappointed about the quality and reliability of my car and the fact that no one seems to care.
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Great car
By shop75 on 06/18/14 13:28 PM (PDT)

Vehicle

2011 Volkswagen Jetta SE PZEV 4dr Sedan w/Convenience (2.5L 5cyl 6A)

Review

I have had Hyundai, Acuras, Volvos and Lexus before this and I am very happy with this car. I will be buying VW from now on. It is a fun car to drive and big. We have 2 little children and no problem on back seat. The trunk is huge took all our stuff to beach trip with no problem. The pickup is great on the 2.5 5 Cylinder engine. I wish I had the sunroof and automatic headlights but that is all that is missing from this car. I have traded 3 cars in the last 3 years but this one is a keeper! Great gas mileage too
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Updated Review from previous one!
By alexx52093 on 04/30/14 08:07 AM (PDT)

Vehicle

2011 Volkswagen Jetta SE 4dr Sedan w/Convenience, Sunroof (2.5L 5cyl 6A)

Review

I wrote a previous review on this car as well and would like to update it! My '11 Jetta SE w/ Conv/Sun now has 50k mi on it! It has gotten me through this brutal winter that hit the east coast w/out a single problem! Always starts, never fails, ever! I use it to commute 120 mi round trip to school every week, and I deliver pizzas with it on the weekends! I take good care of it, but it does get some hard use! Build quality isn't fantastic, and I've had a few issues with some cheap panels breaking and I had a minor electrical issue w/ taillight. All fixed under warranty and not much of a hassle at all. All cars have quirks and issues of their own. But you can't beat this car for the price!
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It's a good daily use car
By kevin0206 on 04/02/14 00:50 AM (PDT)

Vehicle

2011 Volkswagen Jetta SE PZEV 4dr Sedan w/Convenience (2.5L 5cyl 6A)

Review

I bought an used 2011 2.5 version. It's good for daily use, and it gives you power when you put in sport mode or manual. I like it.
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Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2011 Volkswagen Jetta in VA is:

$147 per month*
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