I opine that Volkswagen of America (VoA) does not stand behind their warranty process. I brought my 2010 JettaWagen TDI to a VW dealer for sunroof problems, during the warranty period. It was serviced, but the problems with intermittent failure to open/close continued. Subsequently the sunroof failed, of course out of warranty now. It cost me almost $2,000 to repair. When I contacted VoA today, they denied my warranty claim. Buyer beware - if you have intermittent problems during the warranty process, you may be stuck paying for the repair later, even though you brought it to VoA''s attention. This is not right. I gave VoA multiple chances to address this issue, but they have refused.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.