2010 Volkswagen Jetta Consumer Review: drain plug broken by VW dealer
ADVERTISEMENT

2010 Volkswagen Jetta - Consumer Review

Average Consumer Rating

178 Total Reviews

TDI Sedan (2.0L 4-cyl. Turbo Diesel 6-speed Manual)

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
2 of 2 people found this review helpful
drain plug broken by VW dealer
By markp46 on

Vehicle

2010 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6M)

Review

I took my 2010 Jetta TDI into the dealer for the 50k oil change. They broke the drain plug. This dealer blamed both the dealer who did the 40k oil change and VW for a defective drain bolt. Neither party would accept any responsibility or offer any assistance. The shop that broke my car did offer 50% towards the $600 repair bill as they needed to replace the oil pan. VW after doing nothing did ask me if I was satisfied with their service. Dear VW I'm not satisfied and I will never purchase another VW product. Avoid VW. If they will not help on a minor issue that had nothing to do with wear or abuse do not expect VW to step and help if something major goes wrong.
Recommend (2) (0)
Report it
Comments (0) Post a Comment
ADVERTISEMENT
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411