I've had my Jetta for almost two years and close to 40,000 miles.
I have yet to pay for an oil change or other maintenance and have had absolutely no problems or complaints with the vehicle.
Thus far, it has been far cheaper and more fun to own than the 2007 Honda Civic it replaced.
Although I have a DSG service coming up, VW has provided me with the expense in advance, as well as a maintenance/oil change schedule and pricing of every service needed.
I am very very pleased with this car, the reliability, comfort, style and feel.
I would definitely recommend this car to a friend.
The solid feel of the car, bluetooth, touchscreen, seats, paint(no chipping like Honda), sporty ride and feel, sunroof, super vivid speedometer, just about everything.
Every car is somewhat of a compromise.
If I had to make one improvement it would be gas mileage - I average about 23mpg around town.
That being said, I wouldn't give up the sound or sporty feel of the engine for a few extra mpgs.