I've had my Jetta for almost two years and close to 40,000 miles.
I have yet to pay for an oil change or other maintenance and have had absolutely no problems or complaints with the vehicle.
Thus far, it has been far cheaper and more fun to own than the 2007 Honda Civic it replaced.
Although I have a DSG service coming up, VW has provided me with the expense in advance, as well as a maintenance/oil change schedule and pricing of every service needed.
I am very very pleased with this car, the reliability, comfort, style and feel.
I would definitely recommend this car to a friend.
The solid feel of the car, bluetooth, touchscreen, seats, paint(no chipping like Honda), sporty ride and feel, sunroof, super vivid speedometer, just about everything.
Every car is somewhat of a compromise.
If I had to make one improvement it would be gas mileage - I average about 23mpg around town.
That being said, I wouldn't give up the sound or sporty feel of the engine for a few extra mpgs.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.