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Average Consumer Rating 247 Total Reviews
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Great car but what's up with the trani?
By JKG on
Vehicle
2009 Volkswagen Jetta SE 4dr Sedan (2.5L 5cyl 6A)
Review
The car and dealership are excellent overall. My only concern is as follows: The trani started leaking fluid from the bell housing at 730 miles and when I brought it to the dealer, it was diagnosed as a seal problem with internal damage. A new transmission was installed which VW approved and shipped to the dealer quickly. The dealer paid for a rental car while the Jetta was being repaired. The car was returned in excellent condition after four days and now runs perfectly with no leaks. The car has so many positive qualities and the dealer handled the situation professionally. I would definitely buy another car from the dealer even though this was an unusual and disturbing event.
Favorite Features
Brakes, satellite radio, seat comfort, heated seats, sunroof.
Suggested Improvements
Make sure the transmission is perfect before the car is sold to the customer.
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