4 of 4 people found this review helpful
Good car, but bad reliability, warranty
By Carlo Mirak on
Vehicle2009 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
ReviewI have had this car for one year, and put 40,000 miles on it. The radio stopped working several weeks ago and a radio should not stop working after only 12 months. My warranty was up at this time because I am at 40,000 mi. And was told that it would cost me $980 not including tax and labor! I called the 1-800 number and was transferred to a "customer advocate" to hear my problem. I explained to them that if it was a moving part in the vehicle I would understand but this was outrageous to pay for something like the radio which should last longer than one year. I love german cars, however I am never going back to a volkswagen. No wonder they have 200 complaints out of every 1000 cars sold.
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