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Average Consumer Rating 247 Total Reviews
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3 of 3 people found this review helpful
Good car, but bad reliability, warranty
By Carlo Mirak on
Vehicle
2009 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
Review
I have had this car for one year, and put 40,000 miles on it. The radio stopped working several weeks ago and a radio should not stop working after only 12 months. My warranty was up at this time because I am at 40,000 mi. And was told that it would cost me $980 not including tax and labor! I called the 1-800 number and was transferred to a "customer advocate" to hear my problem. I explained to them that if it was a moving part in the vehicle I would understand but this was outrageous to pay for something like the radio which should last longer than one year. I love german cars, however I am never going back to a volkswagen. No wonder they have 200 complaints out of every 1000 cars sold.
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