Our car has been in the shop 12 times this year, and continues to have problems. VW of America offered $1500 toward a new VW, or $500 for all the service visits. The fuel system and front suspension have been rebuilt, and new problems surface daily. This is a German car built in Mexico, and is of poor quality. Also, when it runs, during moderate acceleration, the front wheels are overpowered. This causes front wheel hop that shakes the dash and prevents forward progress. The chassis can not handle the turbo engine. On the highway, the vehicle is very loud, lots of road, tire and wind noise. Another point, the dealerships Do not stock parts. pass this car up.
Looks, interior, brakes,
Customer service. Train service staff better. Stock the parts that fail on a regular basis. We all know about the fuel pumps, and control arms. Take a hint from Nissan, and control the torque steer, and front wheel hop.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.