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1 of 5 people found this review helpful
VW Money Pit
By ghostrider8 on
Vehicle
2004 Volkswagen Jetta GLS TDI 4dr Sedan (1.9L 4cyl Turbodiesel 5A)
Review
VW was the vehicle that Hilter Commissioned to the designer of Posche to build. The original bugs were great reliable cars. VW has lost it's way in quality & dealer service.If you buy one,get ready to open your wallet & let the money fly at the service dept. The Corporate attitude is the same as the dealer of where customer service is beyond poor.All the VWs today are build in MEXICO & the lack of quality shows it.Yes,it will last as long as you keep replacing parts.The turn-over rate of the service dept. is high compared to other dealers,Ford & GM service & quality has went through the roof in improvement & GM now has Dodge/Chrysler where quality has improved.This will be my last VW.
Favorite Features
Uhh...besides going broke trying to keep it running, probably the safety. The vehicle is a safe a car. The Insturment Cluster Blue & Red colors with brushed metal are cool.
Suggested Improvements
Very poor A/C & Heating, Very cheaply made plastic interior, extremely expensive to service. Way to small, a very uncomptfortable interior.Head lamps cheap plastic fully hazed over,light bulbs continue to go out in headlight & brake lights, 90% of the car is plastic from the interior, exterior to under the hood. The reviews from owners on the 2011 & 2012 models have been even a worse decline in quality. BUT EXTREMELY EXPENSIVE TO SERVICE, VERY POOR CUSTOMER SERVICE FROM DEALERS TO CORPORATE.
Recommend (1) (4)
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