I have owned this for 8 years (purchased new). Mechanically, it is fairly reliable. Save a water pump there have been no issues other than normal wear and tear items. The engine seems solid, although underpowered and noisy. The transmission is not very responsive, especially switching from R to D. The rest of the car is complete junk. Everything falls off. The center hub cap on the alloys, the chrome trim on the doors, the fabric on the interior doors, the speaker grills, the headliner is falling down, the center console broke apart, the engine splash guard, the plastic lower grill inserts, etc. Also, all the rubber coating on everything peels and looks horrible after a few years.
It's a fun game to guess what plastic part will fall off next.
VW has absolutely no quality and I will never buy another one again. These cars are destined to be "clunkers".
The interior is not well ventilated. On a particularly hot day, the heat burst out the rear window.
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