2002 Volkswagen Jetta Consumer Review: Worst car (of 8 new) we've eve
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2002 Volkswagen Jetta - Consumer Review

Average Consumer Rating

486 Total Reviews

GLS 1.8T Wagon (1.8L 4-cyl. Turbo 5-speed Manual)

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Worst car (of 8 new) we've ever owned
By Clint_ on

Vehicle

2002 Volkswagen Jetta GLS 1.8T 4dr Wagon (1.8L 4cyl Turbo 5M)

Review

Performance is great. Fit and finish are impeccable. Reliability is deporable. This car has been towed eight times and spent 43 days in the shop for unscheduled maintenance. Clutch failed with same problem four times. We were charged $1000 for a new clutch which failed as I drove away from dealer! Yet they still expected us to pay for it. They only caved in after I promised to dispute credit card charge. After a dozen calls, VW's single response has been to offer $150 of dealer service.

Favorite Features

None. The horrendous reliability and utter disregard exhibited by VW customer service have completely obscured anything we ever liked about the car.

Suggested Improvements

I suggest you buy a Honda or Toyota.
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