2002 Volkswagen Jetta Consumer Review: Worst car (of 8 new) we've eve
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2002 Volkswagen Jetta - Consumer Review

Average Consumer Rating

492 Total Reviews

GLS 1.8T Wagon (1.8L 4-cyl. Turbo 5-speed Manual)

Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
Worst car (of 8 new) we've ever owned
By Clint_ on

Vehicle

2002 Volkswagen Jetta GLS 1.8T 4dr Wagon (1.8L 4cyl Turbo 5M)

Review

Performance is great. Fit and finish
are impeccable. Reliability is
deporable.

This car has been towed eight times and
spent 43 days in the shop for
unscheduled maintenance.

Clutch failed with same problem four
times. We were charged $1000 for a new
clutch which failed as I drove away
from dealer! Yet they still expected us
to pay for it. They only caved in after
I promised to dispute credit card
charge.

After a dozen calls, VW's single
response has been to offer $150 of
dealer service.

Best Features

None. The horrendous reliability and utter disregard exhibited by VW customer service have completely obscured anything we ever liked about the car.

Worst Features

I suggest you buy a Honda or Toyota.
Recommend (0) (0)

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