Worst car (of 8 new) we've ever owned
By Clint_ on
Vehicle2002 Volkswagen Jetta GLS 1.8T 4dr Wagon (1.8L 4cyl Turbo 5M)
ReviewPerformance is great. Fit and finish
are impeccable. Reliability is
This car has been towed eight times and
spent 43 days in the shop for
Clutch failed with same problem four
times. We were charged $1000 for a new
clutch which failed as I drove away
from dealer! Yet they still expected us
to pay for it. They only caved in after
I promised to dispute credit card
After a dozen calls, VW's single
response has been to offer $150 of
Best FeaturesNone. The horrendous reliability and utter disregard exhibited by VW customer service have completely obscured anything we ever liked about the car.
Worst FeaturesI suggest you buy a Honda or Toyota.
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