Great Car!! Awful company!!!
By merlin101 on
Vehicle1999 Volkswagen Jetta GLS VR6 4dr Sedan (midyear)
ReviewMy car is a darling. Until the check
engine light comes on - then it's a
mystery until I'm in the middle of
traffic and I can no longer accelerate.
Service is awful! No one should have to
pay $45.00 for a light bulb change or
$30 for wiper refills, or wait two
months for a catalytic converter when
your car has failed NJ state inspection
emissions and you CANT DRIVE IT!!!
Volkswagen service needs an improvement
Best FeaturesMy car without the Volkswagen relation. Absolute darling! Design is great. The plan is great - deployment is a disaster
Worst FeaturesQuality, Service, internal systems, supply chain, customer communications, availability of parts/service from other than the dealers. Tools to remove the Volkswagen signs from the cars.
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