Great Car!! Awful company!!!
By merlin101 on
Vehicle1999 Volkswagen Jetta GLS VR6 4dr Sedan (midyear)
ReviewMy car is a darling. Until the check engine light comes on - then it's a mystery until I'm in the middle of traffic and I can no longer accelerate. Service is awful! No one should have to pay $45.00 for a light bulb change or $30 for wiper refills, or wait two months for a catalytic converter when your car has failed NJ state inspection emissions and you CANT DRIVE IT!!! Volkswagen service needs an improvement plan.
Best FeaturesMy car without the Volkswagen relation. Absolute darling! Design is great. The plan is great - deployment is a disaster
Worst FeaturesQuality, Service, internal systems, supply chain, customer communications, availability of parts/service from other than the dealers. Tools to remove the Volkswagen signs from the cars.
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