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Used 2013 Volkswagen Jetta Hybrid Consumer Reviews

2.6 out of 5 stars
34 reviews
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5 out of 5 stars

Jetta Hybrid Works For Me

jpa010, 03/26/2013
updated 03/26/2017
2013 Volkswagen Jetta Hybrid SEL Premium 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
81 of 87 people found this review helpful

Despite the elevated cost of the SEL Premium version, I needed a commuter car with excellent mpg specs, and being a VW fan, was drawn to the Jetta Hybrid. Previously I'd owned a 2011 GTi, but didn't care for the 28mpg part of ownership (but a blast to drive, for sure). Having driven several Prius vehicles, I learned to dislike the golf-cart like CVT, so the 7 speed DSG of the Jetta Hybrid was a huge plus. I love this car so far, and 46 mpg is my mileage after two tanks of (premium) fuel. Build quality a notch above a base Jetta, almost A3 like. The Fender audio is as good as anything a manufacturer has ever put into a car, IMHO. Thank you VW for an alternative to TDI! UPDATE March 2016: three years on, and I still love this car. It drives great, build quality is top-notch, and I've yet to hear a OEM audio system as good as this one. Still getting about 44-45 MPG, unless I drive it really hard, when it drops to ~40 UPDATE Mach 2017: Now into the fourth year of ownership, I STILL love this car. No issues with the car whatsoever, still averaging ~45mpg in mixed driving. Such a shame VW elected to stop making these, but obviously not a huge selling vehicle for them. No cheating required to get my excellent mileage.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Disappointed

Kate, 07/07/2016
2013 Volkswagen Jetta Hybrid 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
30 of 32 people found this review helpful

I bought the car in 2013. I love VW's. Thought the hybrid would be great economical car but turns out to be nothing but trouble. Year 2 it needed a new engine and year 3 a transmission. Got the extended warranty thank goodness. However a rental is not covered. First time I got a loaner and this time needed to get a rental. I'm curious if any other owners had the same issues or is mine a fluke?

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Worst car ever

Phil Green , 04/04/2019
2013 Volkswagen Jetta Hybrid SEL Premium 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
13 of 13 people found this review helpful

My jetta hybrid has been nothing but a money pit. VW dealers have no idea how to fix this car. I have been through 4 transmissions, a radiator-how that goes bad I dont know, fuel injectors, a heater core, and 2 headlight assemblies. Everytime I bring it, something else goes wrong within a month. I finally had to cut my loss. What a waste. It drives great, but the check engine light wont go off. I've been turned away by 2 VW dealerships because they are afraid inwomg keep paying for endless repairs. Have 3 claims with VW USA and there is nothing they will do. I'm thinking class action. What a lemon.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Don't Understand the 4/5 Star Reviews

golfocd, 05/06/2015
updated 05/09/2016
2013 Volkswagen Jetta Hybrid SEL 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
23 of 25 people found this review helpful

I waited a long time to write this review because I wanted it to be good. This is my commuter car and I have put 42k miles on it in a year and a half. Right after warranty expired, things started breaking. You have heard about VW "Electrical Problems", this is TRUE. Do not buy a VW until they get this cleared up. Also sometimes, when it shifts from electric to gas, the entire car shakes and you almost feel like the engine is going to fall out of the car. It's just an average car, fuel mileage for a hybrid is "ok." I've contemplated just asking if I can return the car. For 27k, I really expect a lot more.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
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1 out of 5 stars

Never buy Volkswagen

Andrea, 12/12/2018
2013 Volkswagen Jetta Hybrid SE 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
9 of 9 people found this review helpful

Transmission went out at 67k, $7395 to fix, no help from Volkswagen, other vehicles have been recalled because of stalling out but the say my vin # doesn’t fall under the recall even though it is obvious it’s having the same kind of problems.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
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