2002 Volkswagen Golf Consumer Review: Think Twice
ADVERTISEMENT

2002 Volkswagen Golf - Consumer Review

2002 Volkswagen Golf

Average Consumer Rating

98 Total Reviews

GLS TDI 4dr Hatchback (1.9L 4-cyl. Turbo Diesel 5-speed Manual)

Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
Think Twice
By Disgruntled Admirer on

Vehicle

2002 Volkswagen Golf GLS TDI 4dr Hatchback (1.9L 4cyl Turbodiesel 5M)

Review

My car's "control module" (read: brain)
malfunctioned about 5 months into my
purchase and I was quickly enmeshed in
the most bitter customer service battle
of my life. The car was cutting out on
hills (a problem in San Francisco) and
I was made to feel like a hysterical
idiot because the dealer (not Lithia)
could not diagnose the problem. They
promised to pay all my rental car costs
(about 5 weeks worth) but only paid for
a fracion in the end. Also: other
cruise control stopped working, window
failed and consistent rattle (from
shoddy finish and the vibration from
the deisel). Also, the felt-type
upholstery is a lint magnet.

Best Features

The dashboard and the exterior both look great. The front seats are comfy. The handling is superb.

Worst Features

VW needs to work on the quality control at its Brazialian factory where all American Golf cars are made. Also, the cavalier attitude of dealer service departments is apalling. It's been a year and I never got so much as a card asking me how the service was.
Recommend (0) (0)

Are you the author of this review?

Update Your Review
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.

Register

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT