This was my first new VW and it has turned out to be one of my best cars. I have had to educate myself about the mechanicals of the vehicle because the dealer network is useless but this has made the ownership experience quite fun. I don't mind getting my hands dirty and the aftermarket segment supports these vehicles beautifully.
My favorite feature is the engine. This little diesel engine is peppy, frugal, and even smells good in a diesel sort of way. Afterall, TDI does stand for "Tiny Diesel Inside".
The interior materials need to be improved. The coating does not remain on the plastic as it should. The seats will not lean forward with the headrests adjusted. Just poorly thought out. The timing belt design needs to be improved also. It's incredibly difficult to replace.