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Average Consumer Rating 62 Total Reviews
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Don't buy one...you'll be sorry
By Constandina on
Vehicle
2002 Volkswagen Cabrio GLX 2dr Convertible (2.0L 4cyl 5M)
Review
My volkswagen has been in the shop 5 times in six months for repairs. The door handles peel, the steering wheel column makes a scratching noise, the airbag had to be fixed. Also, customer service for VW is very bad. No loaner cars, inability to fix a problem on the first try...or to order the appropriate part.
Suggested Improvements
VW needs to admit to failures/defects in their product..not just replace a part with another defective part and ignore customer complaints. I am especially worried about the airbag since it has become disengaged twice.
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