I started having problems right off the bat. The check engine light came on about two months into my ownership. They had to replace the entire O2 sensor. Next the door locks broke. They've been replaced twice, and are currently broken again. The interior dome light broke in year three. I never touched the thing. The muffler started vibrating in year five. I've had it "fixed" but it's still vibrating when I accelerate. My car has been strictly dealership maintained. They are a pain to deal with. You have to pester and pester to get them to do anything. I figure if a part breaks and keeps breaking VW should change and make better more reliable parts.
It's a green convertible.
Make better quality parts. Fix the problem the first time.
This has been the worst built car I have ever owned. The transmission, a 5 speed, needed to be replaced at 35,000 miles. Since it was three months out of the time warranty, VW offered no customer support. This, along with numerous other minor problems, including the key lock breaking, check engine light coming on and off at different times, and many more, has led me to believe that VW's reputation for quality is only a myth. I will never buy a VW again and I will tell everyone I know not to buy a one.
After being rear-ended Feb 2006 in my '99 Cabrio, I decided that I wanted a "new" car. Unable to let go of the convertible but unwilling to pay big bucks, I purchased an on-the-lot dealership-certified '02 Cabrio. This was a big mistake. I have had more problems in the last six months than in all the years I had the '99 model. I only have one vehicle, it has been in the shop numerous times, it can take days for repairs, and some of the "repairs" were not covered under the warranty I purchased. I have spent more, complained more, and been more frustrated with this car than with any other. I have reached the point where I am willing to spend the money to get a reliable vehicle...no matter who makes it.
It's a convertible...what's not to like there?
Check all aspects of the vehicle before determining it's acceptable to put on the lot.
The VW Cabrio is cute but frequently needs high cost bits and pieces replaced. The latest is over $260 for a plastic front grill which took several weeks to arrive at the dealership. The grill ws broken by the dealership because that was the only way for them to get to the broken hood latch. It is also very expensive to insure, even if it's just state minimum requirements. This high maintenance for its appearance and high insurance costs eat up any savings from the good fuel economy.
The good gas mileage, the convertible top is fun, it handles very well, and it is mechanically sound.
Make the appearance items like grilles, cup holders and similar more sturdy so that owners aren't always taking a financial hit on appearance related repairs.