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 J.D. Powers Ratings Legend
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The rest |
Initial Quality Ratings - Mechanical
Overall Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Feature & Accessories Quality - Mechanical
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
Initial Quality Ratings - Design
Overall Quality - Design
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Feature & Accessories Quality - Design
Taken from the Initial Quality Study (IQS),which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
Performance and Design Ratings
Overall Performance and Design
Taken from the Automotive Performance, Execution and Layout (APEAL) Study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.
Performance
This component of APEAL is based on owner satisfaction with the vehicle's powertrain and suspension systems, including acceleration, handling stability, braking performance, and shift quality.
Style
This component of APEAL is based on owner satisfaction with the vehicle's interior and exterior styling, uniqueness of styling, and exterior and interior colors.
Features and Instrument Panel
This component of APEAL is based on owner satisfaction with the vehicle's stereo system, gauges/instruments, and heating/air conditioning system.
Comfort
This component of APEAL is based on owner satisfaction with the vehicle's comfort and convenience features and seats.
Long Term Dependability Ratings
Overall Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems with the noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Feature & Accessory Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
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